Retail Part Time Sales Lead, Fabletics (Keystone - Indianapolis, IN)

Fabletics Retail Store at Keystone - Indianapolis, IN

About the role

As the Sales Lead you will provide a best-in-class retail store customer experience and support in sales and operations. Using cutting-edge technology, you will enable customers to shop seamlessly between our website and retail stores. You will work alongside the Store Manager, store supervisors, and a team of associates to help customers Live their Passion. This position reports to the Store Manager.

Responsibilities

• Embody our culture and values and provide insight to customers on how to Live their passion.
• Actively engage customers in new and meaningful ways by providing knowledge on the fabrics, features, fit, and function of our product.
• Drive customer engagement inside and outside of the store environment, including store events, promotions, and community projects.
• Provide training and immediate feedback around our Customer Experience Playbook and other performance expectations (Customer Engagement, Omnicart, Member Chat, etc.).
• Work with the Store Manager to inspire associates to meet or exceed individual and team performance goals.
• Communicate inventory and training needs to the Store Manager to enhance the overall customer experience.
• Maintain store-merchandising guidelines to make the store easy to shop and add value to the customer’s purchase journey.
• Actively participate in providing and nurturing feedback to the Store Manager to continuously improve the business.
• Strive for excellence in meeting and exceeding store objectives related to performance, productivity, efficiency, and quality standards.
• Serve as a resource for general product knowledge to all customers and team members.
• Maintain personal sales and achieve sales goals.
• Maintain all safety and security standards, and identify and communicate potential issues.
• Unpack boxes for inventory as required. Boxes can weigh 10-30 lbs.

Requirements

• 1-year minimum of work experience within a retail environment. Prior retail management experience is a plus.
• Knowledge and familiarity with active lifestyle choices such as Yoga, Cycling/Spin, Pilates, Weight Training, Running, Nutrition, and other healthy activities.
• Ability to socially interact with customers, employees, and business partners inside and outside of the store environment.
• Ability to work with large teams.
• Great interpersonal skills, a positive attitude, and the ability to thrive in a fast-paced environment.
• High degree of comfort dealing with ambiguity, including the ability to take initiative when opportunities arise.
• Familiarity with retail inventory and POS systems.
• Self-motivated, a good communicator with an innate ability to bring out the best in others.
• Ability to multi-task, set priorities, and work well under pressure.
• Flexibility in work hours; open to working evenings, weekends, and national holidays.
• Applicants must be 18 years of age or older.

Physical Demands

This position involves constant moving, talking, hearing, reaching, grabbing, and standing for at least two consecutive hours. May occasionally involve stooping, kneeling, crouching, and climbing ladders.