Retail Part-Time Sales Lead, Fabletics (Brea Mall - Brea, CA)

Fabletics is seeking a Part-Time Sales Lead for our Brea Mall location in Brea, CA. This role focuses on delivering an exceptional customer experience while supporting sales and operations, leveraging technology to bridge online and in-store shopping.

About the role

As a Sales Lead, you’ll collaborate with a driven Store Manager and a passionate team to help customers live their passion. This position reports to the Store Manager and involves leading a team, driving customer engagement, and maintaining store performance.

Responsibilities

• Embody Fabletics’ culture and values while providing customers with insights on how to live their passion.
• Engage customers meaningfully by sharing knowledge about fabrics, features, fit, and function of products.
• Drive customer engagement through store events, promotions, and community projects.
• Train and provide immediate feedback on the Customer Experience Playbook and performance expectations (e.g., Customer Engagement, Omnicart, Member Chat).
• Work with the Store Manager to inspire associates to meet or exceed individual and team performance goals.
• Communicate inventory and training needs to enhance the customer experience.
• Maintain store-merchandising guidelines to improve the shopping experience.
• Provide and receive feedback to continuously improve business operations.
• Strive to meet and exceed store objectives related to performance, productivity, efficiency, and quality.
• Serve as a resource for product knowledge to customers and team members.
• Maintain personal sales and achieve sales goals.
• Uphold safety and security standards, identifying and communicating potential issues.
• Assist with unpacking inventory boxes (10-30 lbs).

Requirements

• Minimum of 1 year of retail work experience; prior retail management experience is a plus.
• Knowledge of active lifestyle choices such as yoga, cycling/spin, Pilates, weight training, running, or nutrition.
• Strong interpersonal skills and a positive attitude, thriving in a fast-paced environment.
• Comfort with ambiguity and the ability to take initiative when opportunities arise.
• Familiarity with retail inventory and P.O.S. systems.
• Self-motivated with excellent communication skills and the ability to bring out the best in others.
• Ability to multi-task, set priorities, and work well under pressure.
• Flexibility to work evenings, weekends, and national holidays.
• Physical ability to constantly move, talk, hear, reach, and stand for at least two consecutive hours; may involve stooping, kneeling, crouching, or climbing ladders.
• Must be at least 18 years of age.

Benefits

• Hourly pay range: $18.00 - $20.00, depending on experience.
• 70% employee discount on Fabletics brands.
• Free outfits each month.
• Annual Bonus Plan.
• Flexible schedule.