Retail Part Time Sales Lead (Crabtree Valley Mall - Raleigh, NC)

Fabletics is seeking a Part-Time Sales Lead for our store at Village Crabtree Valley Mall in Raleigh, NC. This role focuses on delivering an exceptional customer experience while supporting sales and operations, leveraging technology to bridge online and retail shopping.

About the role

As a Sales Lead, you’ll collaborate with a driven Store Manager and a passionate team to help customers live their passion. This is a hands-on role for a self-starter with high energy who enjoys engaging with people and driving business growth.

Responsibilities

• Embody Fabletics’ culture and values, providing customers with insights on how to live their passion.
• Engage customers meaningfully by sharing knowledge about fabrics, features, fit, and function of products.
• Drive customer engagement through store events, promotions, and community projects.
• Train and provide immediate feedback on the Customer Experience Playbook and performance expectations (e.g., Customer Engagement, Omnicart, Member Chat).
• Work with the Store Manager to inspire associates to meet or exceed individual and team performance goals.
• Communicate inventory and training needs to enhance the overall customer experience.
• Maintain store-merchandising guidelines to improve the shopping experience.
• Provide and receive feedback to continuously improve business operations.
• Strive for excellence in meeting store objectives related to performance, productivity, efficiency, and quality.
• Serve as a resource for product knowledge to customers and team members.
• Maintain personal sales and achieve sales goals.
• Uphold all safety and security standards, identifying and communicating potential issues.
• Assist with unpacking inventory boxes (10-30 lbs).

Requirements

• Minimum of 1 year of retail work experience; prior retail management experience is a plus.
• Knowledge of or familiarity with active lifestyle choices (e.g., yoga, cycling/spin, Pilates, weight training, running, nutrition).
• Ability to socially interact with customers, employees, and business partners in and out of the store.
• Experience working with large teams.
• Strong interpersonal skills, a positive attitude, and the ability to thrive in a fast-paced environment.
• Comfort with ambiguity and the ability to take initiative when opportunities arise.
• Familiarity with retail inventory and P.O.S. systems.
• Self-motivated, with strong communication skills and the ability to bring out the best in others.
• Ability to multitask, set priorities, and work well under pressure.
• Flexibility in work hours, including evenings, weekends, and national holidays.
• Must be 18 years or older.

Physical Demands

• Constant moving, talking, hearing, reaching, grabbing, and standing for at least two consecutive hours.
• May occasionally involve stooping, kneeling, crouching, and climbing ladders.

Benefits

• 70% employee discount on Fabletics Brands.
• Free outfits each month.
• Annual Bonus Plan.
• Flexible schedule.