Jobs · Art & Creative · Pennsylvania

Retail Part Time Party and Events Host

Michaels Stores · Pittsburgh, PA · 1 mo ago
Art & CreativePart-time
We need to output HTML fragment with sections: headings

for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections if posting has real specific content. We need to parse the job posting. The posting includes: - Store - PITT-ROBINSON TOWNSHIP, PA (location) - Plan, coordinate, and facilitate events (including kids birthday parties) within a Michaels store to provide a stress-free, fun, and engaging experience for guests. - Deliver friendly customer service by helping customers shop at our store and find what they’re looking for. - Ensure all customers receive a fast and friendly checkout experience. - Complete operational tasks including truck unload, merchandise duties, and maintaining store recovery standards as needed to deliver our Brand Promises. - Event Coordination: Plan and coordinate multiple events at once including children’s birthday parties and other craft classes or events. - Engage with clients of all ages, from 4 to 94+, by creating an environment of fun and creativity. - Demonstrate and instruct party participants in the completion of craft projects, perform face painting and other activities. - Facilitate and implement party add-ons such as goody bags, balloons, etc. to company standards. - Communicate events with clients and store team members. - Complete administrative tasks such as answering emails, making phone calls, and completing paperwork as needed. - Adjust plans and events based on client’s feedback and needs. - Create backup or emergency plans to be executed as needed. - Ensure client satisfaction for scheduled events. - Uphold the company’s cleanliness and safety standards. Set up, break down, and clean before and after each event. - Customer Experience: Help customers shop, locate products, and provide them with solutions. - Provide fast and friendly check out experience. - Engage customers on benefits of Rewards program and Private Label Credit Cards and complete enrollments. - Educate customer on Voice of Customer (VOC) survey. - Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS) - Participate in the truck un-load, stocking and planogram (POGs) processes. - Complete merchandise recovery and maintenance. - Perform Store in Stock Optimization (SISO) and AD set duties as assigned. - Support shrink and safety programs - Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards. - Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization’s vision and values; project a positive image and serve as a role model for other Team Members - Cross trained in Custom Framing selling and production. - Participate in daily store cleanliness activities including (but not limited to) sweeping, vacuuming, dusting, and maintaining cleanliness of restrooms - Preferred Knowledge/Skills/Abilities: Other duties as assigned - Preferred Type Of Experience: The Job Requires Energetic and enthusiastic and personality. - The ability to handle job stress and interact effectively with others, including guests of all ages and co-workers, are essential functions of the job. - Must have excellent people skills. - Must have experience working with children and children’s events. - Must have good communication skills including written, verbal, and nonverbal communication as well as listening skills. - Must have organizational skills, interpersonal skills, and creative problem-solving skills. - Retail and/or customer service experience required - Physical Requirements Work Environment: Ability to remain standing for long periods of time. - Ability to move throughout the store. - Regular bending, lifting, carrying, reaching, and stretching. - Lifting heavy boxes and accessing high shelves by ladder or similar equipment - If you need help performing these essential functions of your job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available. - Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends, and early mornings - Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job. - At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit www.michaels.com. - Michaels offers a range of benefits to support team members and their families. Depending on position and eligibility, team members may have access to a 401(k) with employer match, an Employee Assistance Program, medical, dental, and vision coverage, telemedicine services, flexible spending accounts, commuter benefits, tuition assistance, adoption assistance, and various voluntary insurance options. All team members enjoy everyday perks such as employee discounts and access to partner discount programs. For a summary of benefits, visit the Michaels Benefits at a Glance page. For additional information regarding benefits, visit MIKBenefits.com - Michaels is an Equal Opportunity Employer... (boilerplate to remove) - EEOC etc (remove) We need to remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. Also remove "Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job."? That might be considered legal boilerplate; but it's a requirement. Might be considered legal requirement; but it's not EEO. However it's a generic statement; but it's still a legal requirement. The instruction says remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate. So we should remove that line. Also remove the "At The Michaels Companies Inc., our purpose..." maybe that's company description; could be considered "About the role"? It's more about company. Might be considered "About the role"? Usually "About the role" is a short description of the job. The posting includes many responsibilities. We could have sections: About the role (maybe a brief summary), Responsibilities, Requirements, Qualifications, Skills, Benefits. Pay and Schedule not specified (no pay or schedule specifics). So we should not include Pay or Schedule sections because they are not stated. We need to preserve all substantive information; do not invent or summarize away detail. So we need to include all details from the posting, but organized into sections with headings. We need to decide what goes where. Potential sections: - About the role: maybe a short paragraph summarizing the role: "Plan, coordinate, and facilitate events (including kids birthday parties) within a Michaels store to provide a stress-free, fun, and engaging experience for guests. Deliver friendly customer service..." etc. But we need to avoid duplication; we could put the overview in About the role, then Responsibilities list detailed tasks. But we must not repeat the job title as heading. The job title is not given explicitly; maybe "Store - PITT-ROBINSON TOWNSHIP, PA". That's location. Not a title. We need to include location maybe in About the role? Could be a short paragraph. We need to avoid filler like "commensurate with experience". Not present. We need to include Benefits section: we have details about benefits: 401(k) with employer match, Employee Assistance Program, medical, dental, vision coverage, telemedicine, flexible spending accounts, commuter benefits, tuition assistance, adoption assistance, various voluntary insurance options, employee discounts, partner discount programs. Also mention Michaels Benefits at a Glance page and MIKBenefits.com. That's substantive. We need to include Requirements: maybe "Must have experience working with children and children’s events", "Must have excellent people skills", "Must have good communication skills", "Must have organizational skills, interpersonal skills, and creative problem-solving skills", "Retail and/or customer service experience required". Also "Ability to handle job stress and interact effectively with others". Also "Energetic and enthusiastic personality". Also "Other duties as assigned" maybe not needed. Qualifications: maybe similar to Requirements; but we can combine. Skills: maybe list specific skills: event coordination, customer service, cash handling, merchandising, inventory, etc. But we need to avoid duplication. Let's parse the posting into logical chunks. I'll extract bullet-like statements: **Event Coordination / Responsibilities:** - Plan, coordinate, and facilitate events (including kids birthday parties) within a Michaels store to provide a stress-free, fun, and engaging experience for guests. - Plan and coordinate multiple events at once including children’s birthday parties and other craft classes or events. - Engage with clients of all ages, from 4 to 94+, by creating an environment of fun and creativity. - Demonstrate and instruct party participants in the completion of craft projects, perform face painting and other activities. - Facilitate and implement party add-ons such as goody bags, balloons, etc. to company standards. - Communicate events with clients and store team members. - Complete administrative tasks such as answering emails, making phone calls, and completing paperwork as needed. - Adjust plans and events based on client’s feedback and needs. - Create backup or emergency plans to be executed as needed. - Ensure client satisfaction for scheduled events. - Uphold the company’s cleanliness and safety standards. Set up, break down, and clean before and after each event. **Customer Experience / Responsibilities:** - Help customers shop, locate products, and provide them with solutions. - Provide fast and friendly check out experience. - Engage customers on benefits of Rewards program and Private Label Credit Cards and complete enrollments. - Educate customer on Voice of Customer (VOC) survey. - Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS) - Participate in the truck un-load, stocking and planogram (POGs) processes. - Complete merchandise recovery and maintenance. - Perform Store in Stock Optimization (SISO) and AD set duties as assigned. - Support shrink and safety programs - Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards. - Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization’s vision and values; project a positive image and serve as a role model for other Team Members - Cross trained in Custom Framing selling and production. - Participate in daily store cleanliness activities including (but not limited to) sweeping, vacuuming, dusting, and maintaining cleanliness of restrooms **Preferred Knowledge/Skills/Abilities:** - Other duties as assigned (maybe not needed) - Energetic and enthusiastic personality. - Ability to handle job stress and interact effectively with others, including guests of all ages and co-workers, are essential functions of the job. - Must have excellent people skills. - Must have experience working with children and children’s events. - Must have good communication skills including written, verbal, and nonverbal communication as well as listening skills. - Must have organizational skills, interpersonal skills, and creative problem-solving skills. - Retail and/or customer service experience required **Physical Requirements / Work Environment:** - Ability to remain standing for long periods of time. - Ability to move throughout the store. - Regular bending, lifting, carrying, reaching, and stretching. - Lifting heavy boxes and accessing high shelves by ladder or similar equipment - If you need help performing these essential functions of your job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available. (maybe remove as accommodation request? It's not boilerplate but maybe keep? It's about accommodation; could be considered legal? Might be okay to keep as it's part of

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