Retail Ops, Analyst II Billi

What You Can Expect

As our Retail Ops, Analyst II, you will be responsible for but not limited to:

• Learning and supporting the products we sell, applicable tax rules, regulatory compliance requirements
• Troubleshooting and resolving customer concerns that impact billing accuracy
• Contributing to key billing functions within independent and cross-functional team projects
• Working with third-party vendors, both independently and in a team environment, to provide best-in-class customer service for internal and external customers

This position sits in Houston, TX and reports to the manager, Retail Ops.

What You’ll Bring

• You hold a Bachelor's degree in Business, Finance, Accounting or related field, or have 4 years directly relevant experience in lieu of degree
• You have at least two (2) years of analytical experience in a business environment
• You have direct billing and operations experience within retail energy markets, including exposure to multiple market environments
• You are knowledgeable in retail energy operations, procedures, regulatory standards, and the use of tools such as SQL, macros, and MS Access
• You have advanced PC skills, including proficiency with MS Office Suite and the ability to work across multiple data systems
• You are detail-oriented, reliable, and ethical, with strong follow-up skills and the ability to deliver accurate work with quick turnaround times
• You are an independent thinker and collaborative team player with excellent verbal and written communication skills

Additional Details

• This role is eligible for our hybrid work policy; three days a week in the office
• Must be willing and able to comply with all ENGIE ethics and safety policies

Compensation

• Salary Range: $57,000 – $87,400 USD annually
• This represents the average expected pay range for a qualified candidate.
• ENGIE complies with all federal, state, and local minimum wage laws. Actual salary offered may vary depending on geography, experience, education, internal pay alignment, or other bona fide factors.
• In addition to base pay, this position is eligible for a competitive bonus / incentive plan.
• Your Talent Acquisition Partner can share more specific information regarding the benefits or the salary for the position based on the work location.

Benefits

• Comprehensive benefits package including medical, dental, vision, life insurance, employer-paid short-term and long-term disability insurance, ESPP, generous paid time off including wellness days, holidays and leave programs
• 401(k) Retirement Savings Plan with a company match
• Supplemental benefits for full-time employees that enhance emotional and physical well-being through all stages of life from family forming to caregiver benefits

Why ENGIE?

• We are leading the Zero-Carbon Transition and developing energy that is renewable, efficient, and accessible to everyone.
• We are dedicated to the health and happiness of your entire family, offering supplemental benefits for full-time employees that enhance emotional and physical well-being through all stages of life from family forming to caregiver benefits.

ENGIE is proud to be an equal opportunity workplace, and we are firmly committed to creating an inclusive workplace for all employees. We are committed to providing employees with a work environment free of discrimination and harassment. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.