Retail Operations Supervisor - Vegas

About the role

Original X Productions are the operators of worldwide location-based entertainment experiences including The FRIENDS™ Experience, Hershey Super Sweet Adventure, and Harry Potter – Magic at Play. We are looking for staff who are passionate, exhibit the core values of excellence, have a commitment to safety, and value fun in everything they do. OGX is seeking Retail Floor Supervisors to assist with overseeing The FRIENDS™ Experience: The One In Las Vegas Retail Team and maintaining retail and photo elements of the experience while also preserving the cleanliness of the space. The ideal candidate thrives in a fast-paced environment and has the “Guest first” attitude. For us it’s all about the fans and creating experiences they will love. We create happiness.

Responsibilities

• Works with the Guest Experience Supervisors to ensure overall Guest satisfaction
• Ensure theming related to the attraction is maintained
• Maintain cleanliness of the retail area including sweeping floors, wiping down, and removing trash
• Complete Opening/Closing Checklists
• Assign and reconcile cash drawers
• Assist Team Members as needed
• Delegate responsibilities to ensure location is clean, stocked and “show ready”
• Direct Team and follow up on assigned tasks
• Work with Guests to correct issues and ensure satisfaction
• Oversee and assist with photo purchases and customization
• Schedule repairs and maintenance to resolve swiftly and effectively
• Additional duties as assigned

Requirements

• Must be able to remain in a stationary standing position more than 65% of the time
• Must be able to move about within the retail area
• Must be able to commit to a minimum of three shifts, one of which must be on a weekend day
• Constantly positions self to clean and maintain area
• Regularly operates photo equipment and cash registers
• Frequently lifts and moves items / equipment weighing up to 50 pounds
• Able to work a variable schedule including nights, weekends, and holidays

Qualifications

• High school diploma (or its equivalent), some college is preferred (current students welcome to apply)
• Previous experience in a retail environment
• Knowledge of cash handling
• 6 months in a leadership role

Skills

• Exceptional communication skills
• Organized and detail oriented
• Ability to multitask
• Reliable proactive team player

Benefits

• Flexible Schedule
• Paid Leave

This part-time position pays $20.00 per hour.

This part-time position may be scheduled for up to five (5) days OR 28 hours per week.