Retail Operations & Performance Manager

Key Responsibilities

• Oversee daily operations and overall performance across multiple Daily Deals locations.
• Partner with Store Managers to drive sales growth, improve margins, and execute business action plans.
• Analyze operational and financial performance, including payroll, sales trends, and expense management.
• Establish and maintain merchandising standards, including product placement, pricing, signage, and promotional execution.
• Conduct regular store visits to evaluate operational performance and merchandising effectiveness.
• Lead merchandising initiatives focused on driving foot traffic, sales, and customer engagement.
• Hire, coach, mentor, and develop Store Managers and emerging retail leaders.
• Led accountability, performance expectations, and continuous improvement across all locations.
• Ensure compliance with company policies, food safety standards, and federal, state, and local regulations.
• Prioritize multiple responsibilities in a fast-paced retail environment.
• Collaborate cross-functionally within a fast-paced, growth-oriented organization.

Qualifications

• Bachelor’s degree or equivalent combination of education and 5–7 years of progressive retail management experience.
• Multi-unit retail management experience preferred.
• Strong understanding of retail operations, merchandising strategy, pricing, promotions, and store presentation.
• Proven ability to analyze financial and operational reports to drive business decisions and results.
• Demonstrated leadership, coaching, and mentorship experience with a focus on developing teams.
• Strong organizational, project management, and problem-solving abilities.
• Excellent communication and relationship-building skills.
• Ability to prioritize multiple responsibilities in a fast-paced retail environment.
• Proficiency in Microsoft Office Suite and retail management systems preferred.
• Grocery or food retail experience preferred.
• Ability to travel between store locations as needed.

Benefits

• Start on the Date of Hire: Weekly Pay
• Employee Discount
• Paid Time Off
• Paid Holidays
• Medical, dental, vision, and life insurance coverage (30 days of employment)
• 401(k) with company match (6 months of employment)
• Paid Parental Leave (12 months of employment)