Retail Operations Coordinator

About the role

The Retail Operations Coordinator supports the organization’s operational and administrative functions. Key responsibilities include overseeing billing, invoicing, data validation, compliance monitoring, and providing support for field operations.

Responsibilities

• Oversight of billing and invoicing processes
• Data validation and compliance monitoring
• Support for field operations

Requirements

• Strong organizational and time-management skills
• Excellent communication and interpersonal skills
• Ability to navigate ambiguity and adapt to shifting priorities
• Proficiency in Microsoft Office Suite (Excel, PowerPoint, Outlook) and Smart Sheets
• Strong analytical and problem-solving skills
• Preferred experience in retail operations, accounting, or administrative support
• Knowledge of Cigarettes, OTP, and General Merchandise categories is a plus

Qualifications

Over 35% of our current employees have been promoted to store manager or other positions within the company. We want YOU to work for Haffner’s and be part of our growing company.

Skills

• Strong organizational and time-management skills
• Excellent communication and interpersonal skills
• Ability to navigate ambiguity and adapt to shifting priorities
• Proficiency in Microsoft Office Suite (Excel, PowerPoint, Outlook) and Smart Sheets
• Strong analytical and problem-solving skills
• Preferred experience in retail operations, accounting, or administrative support
• Knowledge of Cigarettes, OTP, and General Merchandise categories is a plus

Benefits

• Competitive, On-Demand Pay
• Discounts at all company-owned foodservice locations
• Health, Dental and Tuition Reimbursement (full time only)
• 401K Match
• Kick Cards/Fuel discounts
• Company car
• Advancement Opportunities at all levels

Pay

Salary is based on a range of factors that include relevant experience, knowledge, skills, and other job-related qualifications. For the purpose of this role, the minimum salary opportunity is:

PAY - $54,000-$69,000

Schedule

While performing the duties of this job, the employee is regularly required to stand, reach, and lift. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Job Environment

As a part of our team, you'll contribute to our ongoing success, embracing the core values of "Fueled by Family," "Do the Right Thing," "Safety in Everything We Do,” and “Be Resourceful.” Join us and be a part of a dynamic, forward-thinking organization that's shaping the future across diverse business markets.

About us

At Haffner's, we're more than a company – we're a family. As a prominent wholesale fuel distributor in New England, we've established a strong presence, managing 72 gas stations, convenience stores, car washes, and food service locations. Our renowned Haffner's brand operates across Massachusetts, New Hampshire, and Maine.

We go beyond fuel distribution, offering heating oil, propane, and HVAC services to 45,000 customers across the region. Our commitment to integrity and safety is unwavering; it's in everything we do. We prioritize building relationships and consistently doing the right thing.

Our culture thrives on growth, innovation, and excellence. As a part of our team, you'll contribute to our ongoing success, embracing the core values of "Fueled by Family," "Do the Right Thing," "Safety in Everything We Do,” and “Be Resourceful.” Join us and be a part of a dynamic, forward-thinking organization that's shaping the future across diverse business markets.