Retail Merchandising Support Associate, Stanford Shopping Center - Part Time
Macy's · Palo Alto, CA · 2 mo ago
MarketingPart-time
Job Overview
As a Merchandising Colleague - also known as a Front of House Colleague - you’ll play a critical role in delivering a seamless, inspiring in-store experience. You will be responsible for executing merchandise movement and placement strategies, enhancing the visual appeal of the sales floor, maintaining well-organized and shoppable displays, and ensuring that pricing and promotional signage is accurate and up to date.
Responsibilities
- Execute merchandise movement and placement strategies
- Enhance the visual appeal of the sales floor
- Maintain well-organized and shoppable displays
- Ensure accuracy and up-to-date pricing and promotional signage
- Offer a warm welcome, make eye contact, and create friendly, personal conversations
- Support visual merchandising by updating mannequins, resetting floor layouts, and aligning presentation with company directives
- Focus on the customer by offering assistance and creating customer relationships
- Maintain a shoppable space by recovering the floor and fitting rooms, updating signs and pricing, replenishing merchandise, and supporting any needed merchandise moves
- Share loyalty program benefits, ensure customers have all they need, and end with a sincere thank-you
- Collaborate with the team to tie up loose ends, reorganize the department, restock merchandise, and prepare the space for a successful tomorrow
Qualifications
- Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality
- Able to understand and communicate effectively with customers, co-workers, and supervisors
- Able to read and understand employment policies and safety rules/procedures in English
- Able to create connection with customers, help the store achieve sales goals, and participate in sales-boosting events
- Able to learn about products in the store and give expert guidance to customers based on their wants, features, and choices
- Able to acquire new customers by opening credit accounts and sharing loyalty benefits
- Able to effectively use point-of-sale technology and digital tools to streamline transactions and enhance the shopping experience
- Able to work seamlessly with colleagues at all levels and across departments to drive sales and elevate the customer experience
Benefits
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eighth paid holidays
- Continuous learning and leadership development
- Volunteer opportunities