Retail Merchandising Support Associate, Monterey Del Monte Center - Part Time

About the role

As a Merchandising Colleague – also known as a Front of House Colleague – you’ll play a critical role in delivering a seamless, inspiring in‑store experience. You will be responsible for executing merchandise movement and placement strategies, enhancing the visual appeal of the sales floor, maintaining well‑organized and shoppable displays, and ensuring that pricing and promotional signage is accurate and up‑to‑date. Your attention to detail and commitment to operational excellence will directly impact our customers’ experience. You’ll be a visible and welcoming presence on the floor, greeting customers with genuine hospitality and offering assistance to ensure they feel seen, supported, and valued.

Responsibilities

• Execute merchandise movement and placement strategies.
• Enhance the visual appeal of the sales floor.
• Maintain well‑organized, shoppable displays.
• Ensure pricing and promotional signage is accurate and up‑to‑date.
• Greet customers with genuine hospitality, offer assistance, and create personal connections.
• Update mannequins, reset floor layouts, and align presentations with company directives.
• Recover the floor and fitting rooms, replenish merchandise, and support merchandise moves.
• Share Loyalty program benefits and thank customers at checkout.
• Collaborate with teammates to reorganize departments, restock merchandise, and prepare the space for the next day.
• Use point‑of‑sale technology and digital tools to process transactions efficiently.

Requirements

• Flexible availability, including days, evenings, weekends and holidays, with regular, dependable attendance and punctuality.
• Ability to understand and communicate effectively with customers, co‑workers, and supervisors.
• Ability to read and understand employment policies and safety rules/procedures in English.
• Ability to create connections with customers, help the store achieve sales goals, and participate in sales‑boosting events.
• Ability to create a welcoming, friendly environment fostering meaningful conversations and connections.
• Ability to learn about store products and provide expert guidance based on customer wants, features, and choices.
• Responsibility for acquiring new customers by opening credit accounts and sharing loyalty benefits.
• Ability to meet daily sales‑goal challenges.

Physical Requirements

• Talking, lifting, constant moving, standing, and reaching with arms and hands.
• Standing for at least two consecutive hours; lifting up to 50 lb.; stooping, kneeling, crouching, climbing ladders, and reaching above eye level.
• Close vision, color vision, depth perception, and focus adjustment.
• Frequent use of computers and other technology, including handheld equipment and cash registers.

Schedule

Full‑time colleagues are typically scheduled to work 30 or more hours per week; part‑time colleagues are typically scheduled 12‑24 hours per week. All schedules contain weekend shifts. Hours are dependent on business needs and colleague availability.

Benefits

• Competitive pay and benefits.
• Comprehensive health, vision, dental, life, and disability insurance options.
• 401(k) match.
• Paid time off and eight paid holidays.
• Merchandise discounts.
• Performance‑based incentives/bonuses.
• Annual merit review.
• Employee Assistance Program with mental‑health counseling and legal/financial advice.
• Continuous learning and leadership development opportunities.
• Colleague Resource Groups and volunteer opportunities.