Retail Merchandiser - San Mateo, CA

About the role

L&R is the largest distributor and the 6th largest purchaser of cosmetics in the United States, distributing over 40,000 items (cosmetics, toys, school supplies, hosiery, hair accessories, OTC, HBA, and more) through 3 regional warehouse locations. The Field Merchandiser ensures products are properly stocked, organized, and displayed across assigned retail locations such as Albertsons and Kroger. The role also supports store resets by implementing new planograms, relocating products, setting shelves, and ensuring all displays meet company and retailer standards.

Schedule

Territories: San Mateo, CA | Los Gatos, CA | Los Altos, CA | Santa Clara, CA | Sunnyvale, CA | Redwood City, CA | Belmont, CA

Hours: Up to 29 hours weekly, with service hours between 6 AM – 5 PM (8 PM drop-dead time with authorization). Opportunity to transition to full-time after 60 days if consistent 30+ hours are met weekly.

Pay

$21.00 per hour, plus mileage/toll reimbursement and paid drive time included with hours worked.

Benefits

• Part-time benefits: State sick time and 401K options.
• Full-time benefits (after transition): Medical, Dental, Vision, & Life Insurance.
• Referral Bonuses Program.
• Employee Recognition Program.

Responsibilities

• Place orders for required inventory according to store ordering guidelines using a company-supplied tablet and scanner with Repsly software.
• Service store routes according to assigned call frequencies, working closely with the District Manager.
• Follow a specific store visit process, including merchandising delivery, filling out task forms, taking pictures, ordering to maintain stock levels, and completing other projects as requested.
• Accurately implement planograms and schematics to reset cosmetic displays, fixtures, and sections according to provided instructions.
• Ensure all resets are completed according to L&R’s standards and project timelines.
• Install and adjust shelving, hooks, and fixtures as needed to align with planogram specifications.
• Process customer returns associated with resets following L&R’s returns & reclamation guidelines.
• Maintain knowledge of current sales, promotions, and policies regarding invoicing, exchanges, and returns.
• Maintain efficient and professional communication with Store Associates and Management upon each store visit.
• Verify merchandise shipments upon receipt and ensure they are checked in by authorized store personnel.
• Clean and organize display cases and shelves.
• Conduct store surveys and audits per request, including taking photographs of assigned departments to solve store issues.
• Service additional stores as needed based on business requirements.

Requirements

• Previous merchandising or retail experience.
• Familiarity with resets, planograms, and store footage is a plus.
• Retail sales and inventory control knowledge are a plus.
• Ability to safely use a ladder or step stool to access higher fixtures, signage, and products on elevated shelves.
• Ability to conduct physical work, frequently lifting up to 50 lbs.
• Proficient with tablets and smartphones.
• Excellent customer service and verbal communication skills.

Qualifications

• Registered Vehicle Driver’s License.
• Car Insurance.
• Motor Vehicle Report with 3 or fewer moving violations within the last 36 months (3 years).