Retail Merchandiser Associate

Brightstar is an innovative, forward-thinking global leader in lottery that builds on renowned expertise in delivering secure technology and producing reliable, comprehensive solutions for customers. As a premier pure-play global lottery company, Brightstar’s best-in-class lottery operations, retail and digital solutions, and award-winning lottery games enable customers to achieve their goals, fulfill player needs, and distribute meaningful benefits to communities. Brightstar has a well-established local presence and is a trusted partner to governments and regulators worldwide, creating value by adhering to the highest standards of service, integrity, and responsibility.

About the role

As a Retail Merchandising Associate, you will support Brightstar Lottery's retail operations by driving sales performance, optimizing inventory, and ensuring exceptional merchandising execution within an assigned territory in Metro Detroit (Detroit, Livonia, Grosse Pointe), MI. You will partner with retailers to maximize sales opportunities, maintain operational standards, and support the effective distribution of lottery products.

Responsibilities

• Evaluate and manage product inventory, display execution, and overall product presentation.
• Optimize inventory mix at retail locations through planogram management, instant ticket ordering, and ticket returns.
• Ensure customer Standards of Excellence are met across all points of retail distribution.
• Educate retailers and players to maximize sales opportunities and product awareness.
• Review sales statistics with retailers on a consistent basis.
• Follow all lottery procedures, including picking up, dropping off, transferring, closing, and returning tickets to the warehouse.
• Complete required paperwork accurately and assist with special projects as assigned.
• Perform other duties as assigned.

Quarterly sales incentive opportunities are available.

Requirements

• Minimum of 1 year of experience in retail sales or wholesale sales.
• Strong customer service and communication skills.
• Proficiency with Microsoft Word and Excel.
• Experience using Microsoft PowerPoint.
• Ability to work effectively using company-provided tablets or computers.
• Valid driver’s license.
• Must reside within the assigned region.
• Ability to read, write, and communicate effectively in English.

Qualifications

• Demonstrated flexibility and self-motivation.
• Ability to build and maintain positive customer relationships.
• Experience educating customers and influencing sales outcomes.
• Strong teamwork and collaboration skills.
• Commitment to innovation and continuous improvement.
• Diverse retail knowledge and experience.

Physical Requirements

• Ability to lift up to 50 pounds.

Benefits

• Company vehicle provided for work use only.
• Medical benefits effective on day one of employment.
• Twelve paid holidays plus two floating holidays annually.
• Three weeks of paid vacation per year, prorated during the first year of employment.
• 401(k) with employer match and 100% vesting on day one.
• Company-paid parental leave, life insurance, short-term disability, and long-term disability coverage.

Pay

The estimated starting compensation range is $29,120 - $52,458. The actual pay offered may vary based on background, skills, experience, and work location. Sales roles may be eligible for commission payments, while other roles are eligible for discretionary bonuses. Base pay is one part of Brightstar’s Total Rewards program, which also includes 401(k) contributions, health, dental, and vision insurance, life, accident, and disability insurance, tuition reimbursement, paid time off, wellness programs, and identity theft insurance. Programs are subject to eligibility requirements.