Retail Merchandiser - Rochester, NY

Job Responsibilities

• Read, understand, and implement planograms in store.
• Adjust sections as necessary based on evaluation with or without planograms.
• Report feedback on specific planogram compliance or item availability concerns to the appropriate parties.
• Visit retailers on Home Store or Field Sales program on a provided schedule to execute customer specific plans.
• Provide effective feedback and follow-up.
• Perform duties in accordance with Hazard Analysis Critical Control Points (HACCP) and Safe Quality Food (SQF) policies and procedures, as appropriate for the location.
• Rotate stock and remove out-of-code products.
• Process merchandise returns and issue credits according to company policy.
• Interpret and facilitate internal reports related to assigned projects.
• Complete required paperwork accurately and timely.
• Seize opportunities to increase sales through creative merchandising techniques.
• Sell promotional and sales programs as assigned.
• Follow through on customer product requests.
• Maintain effective business relations with customers and UNFI stakeholders, accomplished through in-person interactions at store, via phone calls, and emails to the sales team and customers.
• Order products that align with customer needs and effectively display them in stores.
• Assist in hanging shelf tags, and promotional POS/POP materials and resets.
• Develop and implement action plans with assistance from Supervisor or Account Manager on assigned projects.
• Ensure project deadlines are met and completed within budget.
• Positively engage customers on the full Professional Services Portfolio to strengthen customer/UNFI relationship.

  Job Requirements

  • Education/Certifications: High School degree required.
  • Valid driver’s license is necessary.
  • Auto Insurance levels that meet UNFI requirements.
  • Experience: Minimum 1-year related experience in Retail or Distribution.
  • Prior customer service experience in a retail setting.
  • Food related product experience desired.
  • Knowledge/Skills/Abilities: Ability to work independently.
  • Strong organizational skills, time management skills and attention to detail.
  • Ability to read, understand and implement planograms.
  • Basic computer skills involving Microsoft Suite of Software.
  • Excellent customer service and communication skills.
  • Good judgment is required for this position as there may be times when direct supervision may not be immediately available.

    About UNFI

    • We are North America’s premier grocery wholesaler, delivering the widest variety of fresh, branded, and owned brand products to community grocers and retail chains alike.
    • A pioneer in natural and organic foods, we are growing and transforming to meet the needs of an evolving workplace.
    • Our 29,000+ employees work across America in our 50 Distribution Centers and corporate offices.

      UNFI Benefits

      • Competitive 401k.
      • Competitive PTO.
      • Health benefits – first of the month following 30 days of employment.
      • Mileage reimbursement.
      • Cell phone.
      • LTI.
      • Mentorship program/developmental opportunities.

        UNFI is an Equal Opportunity employer committed to creating an inclusive and respectful environment for all.

        Compensation

        • UNFI anticipates paying the above-referenced pay rate (or within the above-referenced pay range) for this position.
        • Actual Pay, where applicable, will depend on a number of factors, including, but not limited to, education, experience, training, and any requirements under applicable collective bargaining agreements.
        • UNFI is committed to transparency in pay in compliance with applicable state and local laws.

          Benefits

          • For Washington positions (or positions that may be performed remotely from Washington), visit this link for Washington-specific paid time off details.
          • Candidates hired into this position will also be eligible to participate in the following benefits programs:
            • Paid Time Off.
            • Sick Time.
            • Paid holidays and parental leave.
            • 401K Program.
            • medical, dental, vision, life, and accidental death/dismemberment insurance.
            • short-term and long-term disability insurance program.
            • Flexible Spending Account and/or Health Savings Account.
            • subject to meeting the eligibility requirements and the terms and conditions of these programs, and subject to any requirements under applicable collective bargaining agreements.
            • UNFI’s compensation, benefits, and paid time off policies are subject to change in the Company’s sole discretion, consistent with applicable law.

              Equal Opportunity Employer

              • Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.
              • This job posting should not be construed as an offer of employment with certain terms, nor should it be construed as a guaranteed minimum.