Retail Membership Sales Specialist

About the role

Avoids waiting, apply now and take the next step towards a rewarding career at AAA Club Alliance. We're actively hiring for an experienced Full-time Retail Membership Sales Specialist.

Responsibilities

• Sell and process new AAA memberships, while maximizing opportunities to upsell and cross-sell upgrades and add-ons.
• Drive active engagement with our membership base through in-store sales, inquiries, and outbound calls.
• Effectively welcome new members, present enticing promotions, and initiate discussions about upgrade opportunities.
• Ensure all leads and interactions are accurately documented, maintaining clear records for future reference.
• Serve as the go-to person in the store for all membership-related inquiries, providing expert guidance and support to customers.
• Serve as backup by assisting in the functions of Cashiering, Tag and Title, and IDEMIA services if applicable.

Requirements

• Minimum of three (3) years of sales and customer service experience.
• Showcase effective written and oral communication skills.
• Navigate multiple websites and programs with ease.
• Notary Public designation or willingness to obtain with 6 months of employment.
• High school diploma or equivalent required.

Qualifications

• Satisfactory pre-employment and post-employment screening results including criminal, drug, and state and/or vendor specific screenings.

Skills

• Proficiency in computer skills.

Benefits

• Medical, Dental, and Vision plan options.
• Up to 2 weeks Paid parental leave.
• 401k plan with company match up to 7%.
• 2+ weeks of PTO within your first year.
• Paid company holidays.
• Company provided volunteer opportunities + 1 volunteer day per year.
• Free AAA Membership.
• Continual learning reimbursement up to $5,250 per year.

Pay

The starting base compensation for this position is $19.15 to $24.50/hourly. Actual pay will be adjusted based on experience, geographic location, and other job-related factors as permitted by law.

Schedule

Store hours from Monday to Friday, 8AM to 6PM, and Saturday, 8AM to 5PM; 37.5 Hour Work Week. No Sundays!

Benefits

• Up to three weeks of paid time off during your first year.

Location

Address: 2506 West Moreland Road Willow Grove, PA 19090

Equal Opportunity Employer

ACA is an equal opportunity employer and complies with all applicable federal, state, and local employment practices laws.