Retail Membership Sales Specialist

About the role

Avoids waiting, apply now and take the next step towards a rewarding career at AAA Club Alliance. We're actively hiring for an experienced Full-time Retail Membership Sales Specialist.

Responsibilities

• Sell and process new AAA memberships, while maximizing opportunities to upsell and cross-sell upgrades and add-ons.
• Drive active engagement with our membership base through in-store sales, inquiries, and outbound calls.
• Effectively welcome new members, present enticing promotions, and initiate discussions about upgrade opportunities.
• Ensure all leads and interactions are accurately documented, maintaining clear records for future reference.
• Serve as the go-to person in the store for all membership-related inquiries, providing expert guidance and support to customers.
• Serve as backup by assisting in the functions of Cashiering, Tag and Title, and IDEMIA services if applicable.

Requirements

• Minimum of three (3) years of sales and customer service experience.
• Showcase effective written and oral communication skills.
• Navigate multiple websites and programs with ease.
• Notary Public designation or willingness to obtain with 6 months of employment.
• High school diploma or equivalent required.

Qualifications

• Satisfactory pre-employment and post-employment screening results including criminal, drug, and state and/or vendor specific screenings.

Skills

• Proficiency in computer skills essential for multitasking in a fast-paced retail environment.

Benefits

• Medical, Dental, and Vision plan options.
• Up to 2 weeks Paid parental leave.
• 401k plan with company match up to 7%.
• 2+ weeks of PTO within your first year.
• Paid company holidays.
• Company provided volunteer opportunities + 1 volunteer day per year.
• Free AAA Membership.
• Continual learning reimbursement up to $5,250 per year.

Pay

The starting base compensation for this position is $20.97 to $26.83 hourly. Actual pay will be adjusted based on experience, geographic location, and other job-related factors as permitted by law.

Schedule

Store hours from Monday to Friday, 9AM to 5:30PM, and Saturday, 9AM to 1PM; 37.5 Hour Work Week. No Sundays!

Benefits

• Up to three (3) weeks of paid time off during your first year.

Application

To apply, please visit our website and submit your resume and cover letter detailing your relevant experience and qualifications.

Contact Information

Address: 2231 Eisenhower Ave. Alexandria, VA 22314

Equal Opportunity Employer

ACA is an equal opportunity employer and complies with all applicable federal, state, and local employment practices laws.