Retail Media Director

About the role

As a Director in Retail Media, you will lead strategic initiatives for a portfolio of clients, ensuring that retail media strategies align with business goals, category opportunities, and long-term growth. You will guide senior client relationships, oversee investment strategy, and collaborate with various teams to build connected programs that measure performance and drive growth.

Responsibilities

• Lead retail media strategy across a portfolio of clients, ensuring plans support business goals, category opportunities, and long-term growth.
• Guide senior client relationships by bringing clear recommendations, strong judgment, and a steady point of view.
• Oversee investment strategy, forecasting, pacing, and performance across major retail media platforms, including Amazon, Walmart Connect, and Instacart.
• Partner with Analytics, Creative, Retail Operations, and other media teams to build connected programs that are measurable and well executed.
• Use performance data, market signals, and platform changes to shape smarter strategies and identify new opportunities for clients.
• Lead and develop team members, supporting strong work, clear direction, and continued growth across the retail media team.
• Improve ways of working across the practice by helping build stronger processes, better planning, and more consistent quality.

Requirements

• 8+ years of experience in retail media, digital media, or marketplace advertising, with a bachelor’s degree or equivalent work experience.
• Strong experience leading retail media strategy across large or complex client businesses.
• Deep knowledge of audience strategy, campaign performance, and multi-channel marketing.
• Confidence managing senior client relationships and guiding conversations that influence decisions and build trust.
• Strong skills in forecasting, budget management, reporting, and performance analysis.
• Experience leading teams and developing others through clear feedback, coaching, and thoughtful support.
• A collaborative approach and the ability to work closely with cross-functional partners to keep work connected and moving forward.
• Comfort using tools such as Velocity, Excel, and SQL to support planning, analysis, and decision-making.

Qualifications

• A commitment to curiosity and adaptability as a Continual Learner, staying at the forefront of media innovation while prioritizing client success with a Customer-Focused mindset that seeks opportunities to deliver meaningful value.
• A dedication to People-Focused leadership, fostering collaboration, innovation, and professional growth by Leading by Example and nurturing strong relationships that empower others to excel.

Skills

• Strategic thinking and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to manage multiple projects and priorities simultaneously.
• Proficiency in data analysis and interpretation.
• Strong project management and organizational skills.

Benefits

• Professional Development: Learning and development programs, mentorship opportunities, and career advancement support.
• Generous Time Off: Paid time off and holiday allowances.
• Parental Leave: Paid parental leave.
• Retirement & Pension Plans: Competitive retirement or pension programs, including contribution matching.
• Fertility and Family Support: Fertility benefits for all team members and their spouses.
• Healthcare: Coverage and support for everyday medical expenses and routine care, tailored by geography.
• Pet Insurance: Pet insurance coverage.
• Lifestyle Spending Accounts: Healthy habits and well-being promotion.
• Commuter Benefits: Travel and commuting support.
• Annual Bonus: Eligibility for an annual bonus.
• Volunteering Opportunities: Give-back hours for community service.
• AI Enterprise License: Access to AI Enterprise accounts and participation in AI training sessions.