Retail Material Handler P/T

About the role

This position is responsible for the movement of materials at Goodwill Store or Outlet locations, including loading and unloading of trucks, assisting customers with donations and purchases, preparing donated goods for processing and display, and disposing of non-saleable goods and waste.

Work under the direction of the Store Manager or Outlet Manager.

Responsibilities

• Follow verbal instructions or read work orders to determine materials and containers to be moved.
• Aid donors by carrying donated merchandise from their vehicle into the store.
• Aid customers by carrying heavy/bulky purchases to their vehicle.
• Sort, price, and grade newly arrived goods.
• Convey materials to and/or from storage or work areas to designated areas using hand truck, carts, pallet jack or straddle stacker.
• May use equipment to handle, move, and/or dispose of materials, such as trash compactor, tipping equipment.
• Stock shelves, counters, and tables.
• Count, weigh, and/or record number of units of material moved or handled and prepare inventory of stock, as required.
• Assist in preparation of all shipping documentation for materials being shipped from premises.
• Ensure contents of crates are clearly labeled.
• Install strapping, bracing, or padding to prevent shifting or damage in transit, when loading Goodwill trucks for pick-up/delivery.
• Install load bars as required.
• Lift heavy objects by hand and maintain clean work area, machines, and/or equipment.
• Assist at designated retail outlets to sort, move, or set up fixtures, move donated goods, and other related duties as assigned.
• Remove snow/ice from sidewalks and surrounding grounds to ensure a safe environment for staff, customers, visitors, and clients at any Agency location, as assigned.
• Perform other related essential duties as required or assigned by supervisor.

  Special Requirements

  • Will typically be required to work regular weekend (i.e. Saturday, Sunday), holiday, and evening hours customary to the retail trade.
  • Retail Material Handler may be cross-trained to perform duties of a Janitor, Retail Material Sorter, and Sales Associate based on business necessity.

  Qualifications

  • High school diploma or general education degree (GED) preferred, not required; and one to three months related experience or training; or equivalent combination of education and experience.
  • Students under the age of 18 years still enrolled in High School may be hired to fill part-time positions but may not operate the compactor, floor cleaning machine, straddle stacker, or any other hazardous equipment and must abide by the CT DOL regulations regarding hours of work for minors in the workplace.

  Skills

  • Ability to read and comprehend simple instructions, short correspondence, and memos.
  • Ability to communicate with customers in one-on-one situations.
  • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
  • Ability to compute rate, ratio, and percent.

  Reasoning Abilities

  • Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
  • Ability to deal with standardized situations with only occasional or no variables.

  Physical Demands

  • Regularly stand and use hands to finger, handle, or feel.
  • Frequently walk, reach with hands and arms, and talk or hear.
  • Occasionally climb or balance and stoop, kneel, crouch, or crawl.
  • Regularly lift and/or move up to 25 pounds and occasionally lift and/or move up to 100 pounds.
  • Regularly lift and/or move up to 600 pounds.
  • Regularly assist customers when unloading bags and boxes of donations from their vehicle and carrying purchases to their vehicle.
  • Regularly assist customers with handling of donations or purchases of large and heavy items such as furniture and appliances (e.g. microwave oven, television, computer equipment, etc.).
  • Regularly assist in placing large objects on the sales floor for display or in a crate or cart for disposal.
  • Regularly assist in preparing cleaning solution for floor cleaning machine and while dispensing fluid into the machine.
  • Regularly wear protective eyewear, protective gloves (cloth/leather), and eyewear.

  Safety, Security, and Loss Prevention

  • Ensure that customer drop-off and donation center is kept clean, organized, and free of safety hazards along with adjacent production and processing areas.
  • Immediately report all unsafe conditions to supervisor.
  • Immediately report any suspicions or allegations of fraud to supervisor.

  Requirements for Personal Protective Equipment (PPE)

  • Protective eyewear must be worn at all times while preparing cleaning solution for floor cleaning machine and while dispensing fluid into the machine.
  • Protective gloves (cloth/leather) and eyewear must be worn at all times while using push-stick to propel material into trash compactor.
  • Latex gloves are made available for any employee engaged in sorting credentials but are not required.

  Work Environment

  • Occasionally exposed to wet and/or humid conditions; moving mechanical parts; high, precarious places; fumes or airborne particles; toxic or caustic chemicals; outside weather conditions; and risk of electrical shock.
  • Noise level in the work environment is usually moderate and typical of a busy retail environment.