Retail Material Handler P/T

About the role

This position is responsible for the movement of materials at Goodwill Store or Outlet locations, including loading and unloading of trucks, assisting customers with donations and purchases, preparing donated goods for processing and display, and disposing of non-saleable goods and waste. Work is performed under the direction of the Store Manager or Outlet Manager.

Responsibilities

• Follow verbal instructions or read work orders to determine materials and containers to be moved.
• Aid donors by carrying donated merchandise from their vehicle into the store; assist customers by carrying heavy/bulky purchases to their vehicle.
• Sort, price, and grade newly arrived goods.
• Convey materials to and/or from storage or work areas to designated areas using hand truck, carts, pallet jack or straddle stacker.
• May use equipment to handle, move, and/or dispose of materials, i.e. trash compactor, tipping equipment.
• Stock shelves, counters, and tables.
• Count, weigh, and/or record number of units of material moved or handled and prepare inventory of stock, as required.
• Assist in preparation of all shipping documentation for materials being shipped from premises.
• Ensure contents of crates are clearly labeled.
• Install strapping, bracing, or padding to prevent shifting or damage in transit, when loading Goodwill trucks for pick-up/delivery.
• Install load bars as required.
• Lift heavy objects by hand and maintain clean work area, machines, and/or equipment.
• Assist at designated retail outlets to sort, move, or set up fixtures, move donated goods, and other related duties as assigned.
• Remove snow/ice from sidewalks and surrounding grounds to ensure a safe environment for staff, customers, visitors, and clients at any Agency location, as assigned.

Requirements

• Educational requirement: High school diploma or GED** preferred, not required; one to three months related experience or training; or equivalent combination of education and experience.
• Experience: Students under the age of 18 years still enrolled in High School may be hired to fill part-time positions but may not operate the compactor, floor cleaning machine, straddle stacker, or any other hazardous equipment and must abide by the CT DOL regulations regarding hours of work for minors in the workplace.
• Language skills: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to communicate with customers in one-on-one situations.
• Mental and physical skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent. Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with standardized situations with only occasional or no variables. Ability to operate hand truck.
• Physical demands: Regularly stand and use hands to finger, handle, or feel. Frequently walk, reach with hands and arms, and talk or hear. Occasionally climb or balance and stoop, kneel, crouch, or crawl. Regularly lift and/or move up to 25 pounds and occasionally lift and/or move up to 100 pounds. May be required to assist customers when unloading bags and boxes of donations from their vehicle and carrying purchases to their vehicle. May also be required to assist customers with handling of donations or purchases of large and heavy items such as furniture and appliances (e.g. microwave oven, television, computer equipment, etc.). Additionally, may be required to assist customers with placing large objects on the sales floor for display or in a crate or cart for disposal. A handtruck should be used whenever possible to move large/heavy objects. The assistance of additional staff must be sought when lifting such objects, whenever feasible, and proper lifting techniques must be applied. Specific vision abilities required by this job include close vision, distance vision, and color vision.
• Personal protective equipment: Protective eyewear must be worn at all times while preparing cleaning solution for floor cleaning machine and while dispensing fluid into the machine. Protective gloves (cloth/leather) and eyewear must be worn at all times while using push-stick to propel material into trash compactor. Latex gloves are made available for any employee engaged in sorting credentials but are not required.

Safety, Security and Loss Prevention

The employee is occasionally exposed to wet and/or humid conditions; moving mechanical parts; high, precarious places; fumes or airborne particles; toxic or caustic chemicals; outside weather conditions; and risk of electrical shock. The noise level in the work environment is usually moderate and typical of a busy retail environment.

Equal Opportunity Employer