Retail Material Handler

Hourly Pay Range: $16.94 - $22.70

Benefits

• Referral bonuses
• Retirement plan contributions
• Tuition and gym reimbursement
• Emergency assistance funds
• Paid time off
• Additional benefits depending on position

About the Role

Responsible for the movement of materials at Goodwill Store or Outlet to include loading and unloading of trucks, assisting customers with donations and purchases, preparing donated goods for processing and display, and disposal of non-saleable goods and waste. Work under the direction of the Store Manager or Outlet Manager.

Schedule

Will typically be required to work regular weekend (i.e. Saturday, Sunday), holiday, and evening hours customary to the retail trade. May be cross-trained to perform duties of a Janitor, Retail Material Sorter, and Sales Associate based on business necessity.

Responsibilities

• Follow verbal instructions or read work orders to determine materials and containers to be moved.
• Assist donors by carrying donated merchandise from their vehicle into the store; assist customers by carrying heavy/bulky purchases to their vehicle.
• Sort, price, and grade newly arrived goods.
• Convey materials to and/or from storage or work areas to designated areas using hand truck, carts, pallet jack, or straddle stacker.
• May use equipment to handle, move, and/or dispose of materials, i.e., trash compactor, tipping equipment.
• Stock shelves, counters, and tables.
• Count, weigh, and/or record number of units of material moved or handled and prepare inventory of stock, as required.
• Assist in preparation of all shipping documentation for materials being shipped from premises.
• Ensure contents of crates are clearly labeled.
• Install strapping, bracing, or padding to prevent shifting or damage in transit when loading Goodwill trucks for pick-up/delivery.
• Install load bars as required.
• Lift heavy objects by hand and maintain clean work area, machines, and/or equipment.
• Assist at designated retail outlets to sort, move, or set up fixtures, move donated goods, and other related duties as assigned.
• Remove snow/ice from sidewalks and surrounding grounds to ensure a safe environment for staff, customers, visitors, and clients at any Agency location, as assigned.
• Perform other related essential duties as required or assigned by supervisor.

Safety, Security, and Loss Prevention

• Ensure that customer drop-off and donation center is kept clean, organized, and free of safety hazards along with adjacent production and processing areas.
• Immediately report all unsafe conditions to supervisor.
• Immediately report any suspicions or allegations of fraud to supervisor.

Requirements

• High school diploma or general education degree (GED) preferred, not required; and one to three months related experience or training; or equivalent combination of education and experience.
• Students under the age of 18 years still enrolled in High School may be hired to fill part-time positions but may not operate the compactor, floor cleaning machine, straddle stacker, or any other hazardous equipment and must abide by the CT DOL regulations regarding hours of work for minors in the workplace.

Skills

• Language Skills: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to communicate with customers in one-on-one situations.
• Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent.
• Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with standardized situations with only occasional or no variables.
• Ability to operate hand truck.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is regularly required to stand and use hands to finger, handle, or feel.
• The employee frequently is required to walk, reach with hands and arms, and talk or hear.
• The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl.
• The employee must regularly lift and/or move up to 25 pounds and occasionally lift and/or move up to 100 pounds.
• The employee is regularly required to push crates (on wheels) that may weigh up to 600 pounds. Crates may be moved on flat or sloped surfaces.
• Assist customers when unloading bags and boxes of donations from their vehicle and carrying purchases to their vehicle.
• Assist customers with handling of donations or purchases of large and heavy items such as furniture and appliances (e.g., microwave oven, television, computer equipment, etc.).
• Place large objects on the sales floor for display or in a crate or cart for disposal. A handtruck should be used whenever possible to move large/heavy objects.
• The assistance of additional staff must be sought when lifting such objects, whenever feasible, and proper lifting techniques must be applied.
• Specific vision abilities required by this job include close vision, distance vision, and color vision.

Personal Protective Equipment (PPE)

• Protective eyewear must be worn at all times while preparing cleaning solution for floor cleaning machine and while dispensing fluid into the machine.
• Protective gloves (cloth/leather) and eyewear must be worn at all times while using push-stick to propel material into trash compactor.
• Latex gloves are made available for any employee engaged in sorting credentials but are not required.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is occasionally exposed to wet and/or humid conditions; moving mechanical parts; high, precarious places; fumes or airborne particles; toxic or caustic chemicals; outside weather conditions; and risk of electrical shock.
• The noise level in the work environment is usually moderate and typical of a busy retail environment.