Retail Manager - Hunting

About the role

The Hunting Retail Manager oversees the Hunting/Firearms departments ensuring compliance with all relevant laws and company policies, merchandise presentation, inventory control, sales enhancement, Outfitter selection development, and customer service activities.

Responsibilities

• Ensures compliance with ATF, state, local laws, and company policies, including 4473 and 3310 forms.
• Manages firearm safe handling, safety, and operational standards within the firearms department.
• Supports a culture of exceptional customer service and maintains a positive shopping experience.
• Maintains financial and sales goals as outlined by the company.
• Oversees store operations, including opening and closing, and acts as the "Manager on Duty."
• Staffs departments with "service" oriented employees; conducts interviews, selects, trains, and evaluates staff; prepares and approves performance appraisals; recommends merit/promotional increases; prepares weekly work schedules; coaches and motivates employees to foster positive customer relations and a productive team environment.
• Solves customer and Outfitter issues.
• Carries out supervisory responsibilities as per company policies and applicable laws.
• Provides a superior customer experience by assisting in decision-making, product evaluation, and promotion of programs like CLUB Membership, VOC, and In-Store Pickup.

Qualifications

• Minimum of 3-5 years of retail management experience.
• Strong ability to calculate figures and amounts, interpret financial, legal, and technical information, and write reports.
• Excellent communication and interpersonal skills, including the ability to conduct meetings and presentations.
• Proficiency with PC-based word processing, spreadsheets, data-based management, and electronic point of sale/inventory management systems.
• Strong problem-solving and decision-making abilities.
• Ability to lift and move objects up to 100 pounds, and operate machinery and heavy equipment.
• Experience with Team concept of Management.

Skills

• Customer service skills
• Leadership and management skills
• Financial management skills
• Interpersonal skills
• Problem-solving skills
• Teamwork skills

Benefits

Enjoy discounts on retail merchandise, our restaurants, world-class resorts, and conservation attractions! Medical, Dental, Vision, Health Savings Account, Flexible Spending Account, Voluntary benefits, 401k Retirement Savings, Paid holidays, Paid vacation, Paid sick time, Bass Pro Cares Fund, and more!

Bass Pro Shops is an equal opportunity employer. Hiring decisions are made without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law. Reasonable accommodations are available for qualified individuals with known disabilities.