Retail Manager

OneCall HR, LLC has been hired by 6 Brick's LLC, a family-owned business with a commitment to community, to find their next Retail Manager for their growing dispensary in Springfield.

Responsibilities

• Assist in the development and implementation of operational rules, regulations, policies, and procedures to advance the company's mission, vision, goals, and objectives.
• Manage, supervise, and direct the activities of assigned staff; make recommendations regarding hiring, discipline, termination, or advancement of employees.
• Train and evaluate employees on a regular basis, including conducting 30-, 60-, and 90-day reviews for every employee.
• Track monthly results and trends for business forecasting.
• Resolve escalated customer complaints.
• Implement dispensary policies and ensure staff follow best practices.
• Ensure the dispensary's compliance with security, inventory, and local and state regulations.
• Manage financial records and cash handling procedures.
• Work with the Training development team to provide education on products and responsible use.
• Collaborate with the company's senior leadership team on marketing, promotions, and the maintenance of reports related to daily operations and financials.
• Maintain in-depth knowledge of every product and strain in the store, as well as industry-wide product knowledge and trends.

Requirements

• Must be 21 years or older.
• Must pass all state-required background checks.
• Previous experience in retail, customer service, or a related field.
• Ability to thrive in a fast-paced environment.
• Experience interviewing, hiring, and developing hourly staff.
• Practical and proactive thinking abilities.
• Excellent written and communication skills.
• Proficient in adopting new software and evolving technologies.
• Strong leadership qualities.
• At least two years of management experience.

Qualifications

• Bachelor's Degree in Business Administration or Business Management preferred.
• Experience with OSHA or highly regulated industries is a plus.