Retail Loss Prevention Associate II

About the role

Contribute to the growth of your career by supporting the District Loss Prevention Manager and store management. The role focuses on acting as a visual deterrent to prevent potential loss/dishonesty, wearing a body‑worn camera, and supporting a positive customer shopping experience while upholding Company policies and culture.

Responsibilities

• Maintain a proper and professional stance in the designated area at the front of the store.
• Act as a visual deterrent to prevent potential loss/dishonesty.
• Review and understand the Store Emergency Response Guide.
• Wear a complete Company‑approved uniform, including a body‑worn camera.
• Greet customers appropriately, demonstrating courtesy and respect.
• Establish and maintain a position at the front of the store or in a department.
• Respond to customer requests for assistance by referring customers to store management or customer service via a Company‑issued radio.
• Observe and report any suspicious behavior or critical incidents to loss prevention or store management.
• Perform a closing safety sweep of the store with a member of management.
• Adhere to all Company policy and procedure.
• Document required incidents in AIIM Case Management.
• Perform other duties as assigned.

Requirements

• Strong verbal and written communication skills.
• Sound decision‑making abilities.
• Ability to take initiative and work independently.
• Effective prioritization, organization, and time‑management.
• Ability to stand for long periods.
• 0–2 years of retail or security experience.

Benefits

• Associate discount.
• Employee Assistance Program (EAP).
• Smoking cessation support.
• Bereavement leave.
• 401(k) with employee contributions; eligible for match.
• Child care and cell phone discounts.
• Pet and legal insurance.
• Credit union membership.
• Referral bonuses.
• Medical, dental, and vision coverage (eligible based on service/hours).
• Health Savings Account (HSA) and health care Flexible Spending Account (FSA).
• Life insurance, short‑ and long‑term disability.
• Paid parental leave, holidays, vacation, and sick leave.
• Auto and home insurance discounts.
• Scholarship program and adoption assistance.

Pay

Starting pay range: $15.92 – $18.60 per hour. Actual starting pay is determined by factors such as relevant skills, qualifications, and experience.

Location

TJ Maxx Store 0870, Bridgewater, NJ, USA (300 Commons Way).