Retail Loan Officer
First National Bank of America · East Lansing, MI · 1 mo ago
On-siteFinanceFull-time
Responsibilities
- Convert leads from inbound phone calls, internet leads and emails
- Build and maintain long-term relationships and referral partners in all 50 states
- Guide your clients through our loan process and gain referrals
- Serve as the liaison between our operations team, your client and their realtor
- Manage your pipeline to ensure on-time closings
- Maintain monthly quotas
- Stay accountable to your team and supervisor
Qualifications
- Prior experience in mortgage sales or processing, demonstrating a well-developed understanding of the mortgage process
- Solid customer service and relationship-building skills
- Strong communication skills via phone and email
- Positive attitude and a passion for helping others
Benefits
- Medical – Multiple plans to choose from including HSA and traditional. Premiums as low as $0.00
- Dental – Premiums as low as $0.00
- Vision – Low premium Plan
- Discounted childcare
- Pet Insurance
- Paid Time Off (PTO)
- 401k with employer match
- Adjustable desks that can be raised or lowered to sit or stand