Retail Lead Generation Specialist

About the role

ARS-Rescue Rooter, part of American Residential Services (ARS), the nation's largest provider of residential HVAC, plumbing, and electrical services, is hiring a Retail Sales Associate to work inside major home improvement retail locations in Sumter, SC. The role focuses on customer engagement, lead generation, and appointment setting by introducing shoppers to home comfort solutions, energy‑saving upgrades, and indoor air quality services. Part‑time positions are available; weekend work is required.

Responsibilities

• Engage with retail shoppers and introduce them to ARS heating, cooling, and home comfort solutions.
• Start friendly, face‑to‑face conversations about home comfort, energy efficiency, and indoor air quality.
• Act as a Brand Ambassador by educating customers on ARS heating and cooling services and home improvement solutions.
• Generate leads and schedule free in‑home consultations.
• Enter customer information and book appointments for ARS specialists.
• Represent ARS with a professional and positive in‑store presence.
• Support in‑store promotions alongside retail management and ARS team members.

Qualifications

• Outgoing personality and willingness to speak with shoppers.
• Retail, kiosk, door‑to‑door, or sales experience preferred (not required).
• Ability to stand and walk during shifts.
• Weekend and some holiday availability.
• Reliable transportation.
• Clean, professional appearance representing the ARS brand.
• Ability to attend weekly in‑office meetings.
• Employment contingent on a background check in accordance with applicable law.

Benefits

• Weekly pay via direct deposit.
• Uncapped commission paid on top of hourly rate.
• Paid training.
• Career path into HVAC Sales Advisor roles.
• Flexible part‑time and full‑time schedules.
• Full‑time employees also receive:
  • Insurance available after 31 days.
  • Low‑cost medical (as low as $5/week).
  • Dental, vision, HSA/FSA.
  • 401(k) with company match.
  • Paid time off + holiday pay.
  • Company‑paid life insurance.

Pay

$17.00 – $19.00 per hour + commission incentives; typical earnings $20 – $30 per hour with incentives.

Schedule

Sunday through Thursday; weekends required. Part‑time available – weekend work is a must.