Retail Keyholder

Success Profile

What makes a successful Retail Keyholder? Check out the traits we’re looking for and see if you have the right skill level.

• Organized
• Goal-oriented in the business
• Analytical
• Quick-thinking
• Motivational
• Team player

Career Path

• Store Associate
• Keyholder
• Assistant Store Manager
• Store Manager
• Area Manager
• District Manager

Rewards

• Health Care
  Fully funded medical, dental, and vision plans for full-time employees.

• Tuition Reimbursement
  We offer competitive tuition assistance for DC team members, Asst. Store Managers, and Store Managers who wish to pursue higher education.

• Awards & Recognition
  Team members with strong performance are recognized and celebrated.

• 401(k)
  Employees can enroll in our 401(k)-retirement plan and receive a generous company match.

• Paid Time Off
  We offer time off for vacation, holidays, and personal days.

• Product Discount
  Employees receive 50% off regular-priced merchandise on our family of brands.

Key Responsibilities

• Support the store management team in all aspects of running the store including opening and closing the store, cash-handling, stock control, merchandising and maintaining a clean and well-presented store, at all times.
• Act as a role model for the team by demonstrating a positive attitude and commitment to product knowledge.
• Create amazing experiences for our customers through offering authentic customer service that will leave a lasting impression.
• Achieve sales goals and performance metrics & drive the store’s success, by being an ambassador and supporting in local marketing efforts.
• Perform other duties as required/assigned by manager.
• Maintain compliance with company policies including health and safety regulations and inventory management.
• Take ownership over stock management and executing visual merchandising guidelines, contributing towards and delivering on store KPIs.

Knowledge, Skills, and Abilities Required

• Demonstrated retail sales success
• Experience working in a customer-facing role. Supervisory experience is preferred, but not essential
• Flexible and adaptable, you are comfortable working in a fast-paced environment
• Flexible schedule and availability to work mornings, evenings, weekends and holidays
• Passion for our brands and brand lifestyles

Working Conditions

• Retail environment

Qualifications

• High School diploma or equivalent

About the Role

Wolverine Worldwide is a global marketer of branded footwear, apparel, and accessories. With an established global footprint that spans approximately 200 countries and territories, as well as a rock-solid infrastructure, Wolverine Worldwide is dedicated to advancing the following brands that comprise the ever expanding portfolio: Bates, Chaco, Cat Footwear, Harley Davidson Footwear, Merrell, Saucony, Sweaty Betty and Wolverine. Wolverine Worldwide's continued success is driven by our ability to stay true to our simple mission: we empower, engage and inspire our consumers – every step of the way.

We are looking for someone who is responsible, reliable, service oriented and likes to have fun while they work. Someone that will support the team to work in alignment with our values and act as the go-to person in the absence of the Store Manager. You are a role model for the team and, cool, calm and collected under pressure. Never afraid to step in, you make it your priority to be a fountain of knowledge on product and standards. Responsible to your core, you can be relied upon to assist with administrative and operational duties and general store security.