Retail Key Holder-Warsaw Commons

Career Development

As a Key Holder, you will support delivering sales plan through effective execution of store and operational tasks. Our store leaders are the front line of our field leadership team: they're retail and customer-savvy, dedicated brand ambassadors, and thrive on the connections we make with our customers.

Responsibilities

• Leadership tasks as delegated by the store manager, including acting as manager on duty, when scheduled, to address customer experience, vendor relationship, or maintenance issues.
• Provide individual and team performance feedback and recommendations to managers.
• Lead exceptional in-store customer experiences through demonstrating and modeling selling behaviors rooted in Our Values and elevated product knowledge.
• Display knowledge of product, company policies, and store strategies.
• Create genuine connections with customers through uncovering needs, sharing product information, demoing products, and making personalized recommendations.
• Drive rewards program enrollment and engagement on both the sales floor and at check-out.
• Auxiliary with floorset execution, window changes, visual presentation, and marketing placement as needed.
• Perform opening and closing routines including execution of bank deposits, receipt of shipment, and interpret/disseminate company directives.
• Ensure constant physical activity, including standing, walking, reaching, and lifting.
• Be able to lift 10 pounds consistently and up to 50 pounds.
• Adhere to safety standards and expectations.
• Maintain our values, policies, and procedures.
• Foster a customer-focused selling culture.
• Demonstrate sales, customer experience, and operational results in a fast-paced environment.
• Communicate effectively, be open to feedback, and adapt quickly.
• Provide in the moment coaching to associates.
• De-escalate store and customer situations effectively.
• Be available to work peak days and times, including varied shifts of evenings, weekends, and holidays.

Requirements

Education: High school diploma, GED certificate, or Relevant Work Experience.

Core Competencies: Lead with Curiosity & Humility, Build High Performing Teams for Today & Tomorrow, Influence & Inspire with Vision & Purpose, Observe, Engage & Connect, Strive to Achieve Operational Excellence, Deliver Business Results.

Benefits

• Competitive, performance-based compensation and bonus incentive programs for sales leadership positions.
• Limited Medical Benefit Plans that give you access to a national PPO network, along with coverage for prescription drugs and telemedicine with free consultations.
• Dental coverage, and vision coverage for frames and eye exams.
• Care benefits with unlimited access to the leading network through Care.com for finding and booking short-term and ongoing care.
• No-cost mental health and wellbeing support through our Employee Assistance Program (EAP).
• On-demand access to your earned wages through DailyPay.
• 40% merchandise discount and free Bath & Body Works product that encourages you to come back to your senses!

Pay

Details on pay structure and schedule are provided in the job description.

Schedule

Details on shift availability and work hours are provided in the job description.