Retail Inventory Control Specialist
About the Role
Our Retail Inventory Control Specialist (RICS) is responsible for establishing and maintaining overall store inventory control. As the store’s expert on all inbound and outbound inventory activity and procedures, the RICS ensures the sales floor is fully stocked with merchandise to promote a positive customer experience and support sales goals. They guarantee the proper flow of merchandise to the sales floor and accuracy of inventory to support replenishment, complete required documentation and system processes in a timely manner, and maintain the stock room in a clean and organized way.
At Boot Barn, we thrive on togetherness, collaboration, and belonging. We build each other up, listen intently, and implement out-of-the-box ideas. We celebrate new innovations, congratulate achievements, and support each other as "Partners." Our vision is to offer everyone a piece of the American spirit—one handshake at a time.
Responsibilities
- Foster a service and selling culture; exceed overall expectations to build long-standing customer relationships.
- Process all incoming and outbound inventory with accuracy.
- Verify all merchandise deliveries are compliant and accurate to Company standards.
- Ensure all merchandise is prepared for the selling floor and complies with all company ticketing and signage guidelines.
- Place EAS tags on merchandise before moving it to the sales floor in accordance with Loss Prevention guidelines.
- Ensure the timely and accurate input of all freight information through the appropriate systems.
- Execute all RTVs, orders, transfers, re-tickets, or markdowns efficiently and timely according to Company policies and procedures.
- Educate and coach the sales team on all processes and procedures that affect the customer experience throughout inventory control.
- Ensure a high level of productivity through attainment of units per hour (UPH) targets.
- Maintain a neat and orderly stock room compliant with all Company and State guidelines.
- Adhere to all local, federal, and state laws in addition to Company policies, procedures, and practices.
- Perform any other duties that may be assigned by management.
- Demonstrate a high degree of professionalism in communication, attitude, and teamwork with customers, team members, corporate partners, and vendors. Additionally, demonstrate a high level of quality work, attendance, and appearance.