Retail Inventory Control Specialist
About the Role
As the store’s expert on all inbound and outbound inventory activity and procedures, the Retail Inventory Control Specialist (RICS) establishes and maintains overall store inventory control. You will guarantee the sales floor is fully stocked with merchandise to promote a positive customer experience and support sales goals. The role ensures the proper flow of merchandise to the sales floor, accuracy of inventory to support replenishment, timely completion of documentation and system processes, and a clean, organized stock room.
At Boot Barn, community comes first. We thrive on togetherness, collaboration, and belonging, building each other up and celebrating innovations and achievements. With values rooted in the West, Boot Barn welcomes all and aims to offer everyone a piece of the American spirit—one handshake at a time.
Responsibilities
- Foster a service and selling culture; exceed overall expectations to build long-standing customer relationships.
- Process all incoming and outbound inventory with accuracy.
- Verify all merchandise deliveries are compliant and accurate to Company standards.
- Ensure all merchandise is prepared for the selling floor and complies with company ticketing and signage guidelines.
- Place EAS tags on merchandise before moving it to the sales floor in accordance with Loss Prevention guidelines.
- Ensure the timely and accurate input of all freight information through the appropriate systems.
- Execute all RTVs, orders, transfers, re-tickets, or markdowns efficiently and timely according to Company policies and procedures.
- Educate and coach the sales team on processes and procedures that affect the customer experience throughout inventory control.
- Ensure a high level of productivity through attainment of units per hour (UPH) targets.
- Maintain a neat and orderly stock room compliant with all Company and State guidelines.
- Adhere to all local, federal, and state laws, as well as Company policies, procedures, and practices.
- Demonstrate professionalism in communication, attitude, and teamwork with customers, team members, corporate partners, and vendors.
- Perform any other duties assigned by management.