Retail HVAC Office Administrator

Key Responsibilities

• Oversight of daily office operations supporting retail store functions
• Management of inventory records, processing purchase orders, and tracking shipments
• Handling customer inquiries, issue resolution, and providing exceptional service
• Processing payroll, employee schedules, and timekeeping records
• Maintaining accurate sales reports, financial records, and store documentation
• Absorption of new employees, including training and paperwork
• Coordination of store meetings, vendor communication, and office correspondence
• Ensuring compliance with company policies and retail regulations
• Aid in marketing efforts, promotions, and social media updates
• Aid store leadership with administrative tasks and special projects

Qualifications

• High school diploma or equivalent (Associate’s or Bachelor’s degree preferred)
• Previous experience in office administration, retail management, or customer service preferred
• Proficiency in Microsoft Office (Word, Excel, Outlook) and point-of-sale (POS) systems
• Excellent written and verbal communication skills
• Bilingual in English and Spanish is a plus
• Strong organizational, problem-solving, and time-management abilities
• Ability to multitask and work in a fast-paced environment
• Knowledge of retail operations and inventory management is a plus