Retail General Manager Midlothian
About the role
The General Manager at Office Depot Office Max is responsible for growing total sales and services within the location. They own and drive the overall customer experience and sales service culture, manage sales performance, identify sales opportunities, develop store strategies, and ensure maximum sales and profitability.
Responsibilities
- Owns and leads the achievement of results for Sales, Services, Operations Profit, and Customer/Community relationships.
- Develops overall store strategies and tactics to achieve sales results and operational goals.
- Increase conversation rates and drive customer traffic into stores.
- Ensure maximum sales and profitability by focusing on key business initiatives.
- Manages and develops associates, identifies and develops top talent, and plans for succession.
- Provides positive and constructive feedback, and appropriate coaching and counseling.
- Led, motivates, and inspires associates to create a customer/client first environment resulting in a memorable and positive customer experience.
- Engages with the local community and hosts in-store events with small and medium businesses (SMB) to build strong client relationships, improve customer retention, and increase brand awareness and loyalty.
- Hires, merchandises, operates according to store and company standards, resolves associate and customer relations' concerns, and partners with respective business partners on a timely basis.
- Manages performance of all associates and fosters a positive and inclusive workplace environment.
- Initiates and supports company changes as a Change Champion.
Requirements
- High School diploma or equivalent required. Bachelor’s degree preferred in Business, Marketing, Retail Management, or another related field.
- Minimum two to four years management experience or demonstration of skills and learning through an internal development program.
- Good business acumen.
- Ability to lead, coach, and manage others in a professional environment.
- Positive influence at all levels and executive presence.
- Excellent verbal and written communication skills.
- Able to plan, prioritize, and execute detailed instructions in a timely and efficient manner.
- Demonstrated leadership capabilities, with the ability to work independently, as well as with others.
- Sound judgment and people management abilities.
- Able to adapt to a changing environment and consistently achieve goals despite stress and ambiguity.
- Able to use computers and technology for information and process information/merchandise through POS register system.
Qualifications
- High School diploma or equivalent required.
- Bachelor’s degree preferred in Business, Marketing, Retail Management, or another related field.
- Minimum two to four years management experience or demonstration of skills and learning through an internal development program.
- Good business acumen.
- Ability to lead, coach, and manage others in a professional environment.
- Positive influence at all levels and executive presence.
- Excellent verbal and written communication skills.
- Able to plan, prioritize, and execute detailed instructions in a timely and efficient manner.
- Demonstrated leadership capabilities, with the ability to work independently, as well as with others.
- Sound judgment and people management abilities.
- Able to adapt to a changing environment and consistently achieve goals despite stress and ambiguity.
- Able to use computers and technology for information and process information/merchandise through POS register system.
Benefits
Equal Employment Opportunity: The company is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, sexual orientation or any other characteristic protected by law. We will consider for employment qualified applicants with arrest and conviction records pursuant to the City & County of San Francisco Fair Chance Ordinance.
Pay, Benefits & Work Schedule
The salary range for this role is $50,500/year to $63,000/year, however all state and local minimum wages will be complied with, resulting in a possible adjustment to the salary range displayed.
How to Apply
Click the “Apply Now” button and follow the instructions on each page. When you have completed the application, click the “Submit” button.