Retail General Manager

Want to bring the “care” back to the vision care industry? We're looking for charismatic types who are ready to be the heart of our brand. Whether it's a friendly voice over the phone or a welcoming smile when a patient walks into your store, we need individuals who are passionate about helping customers look great and see great.

About the role

A Visionworks General Manager (GM) is a leader of others and leader of the business at Visionworks. This person is a smart, business-savvy self-starter who knows their way around profitability and the driving factors of success. The General Manager will also manage a service-driven team to ensure a simple, human, and bold patient and customer journey from doctor appointment to eyewear pickup.

• Maximize the store’s profitability without compromising the patient/customer experience by setting and exceeding the organization’s financial and performance goals.
• Engage regularly with the Doctor to touch base on business needs, associates, and patient/customer experience.
• Prep and plan business for the day by managing incoming traffic, doctor appointments, and scheduled eyewear services.
• Hire, train, coach, develop, and support store associates to perform in their respective roles with excellence to ensure a flawless patient/customer experience.
• Remove obstacles and find resolution in the patient/customer experience when needed.
• Lead, execute, and improve all broad operational activities to meet the store's financial and customer experience goals.

Requirements

• HS Diploma or GED required; Bachelor’s degree preferred.
• Three (3) or more years of related experience required.
• Optical management experience preferred.
• Licensed GMs must have a current State Opticians License.

Benefits

At Visionworks, we offer a generous, competitive benefits package (for our part-timers, too!) and exclusive employee discounts—including but not limited to:

• Vision Coverage
• Paid Parental Leave
• Bereavement Leave
• 401(k) Savings Plan
• Paid Time Off
• Milestone anniversary awards
• Medical, Dental for Full Timers
• And more!

Pay

$58,656–$68,795 per year. Applicable salary ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. As part of the compensation package, this role may include eligible bonuses, equity, and commissions.