Retail General Manager

Responsibilities

• Oversee day-to-day operations of large retail store
• Design strategies and set goals for growth
• Maintain budgets and optimize expenses
• Set and enforce policies and processes
• Ensure employee productivity and professionalism
• Oversee recruitment, training, and scheduling of employees
• Evaluate and improve operations and performance
• Work a flexible schedule based on the needs of the business including opening/closing shifts, weekends, and holidays
• Focus on hospitality while assisting and educating customers on the brand and products
• Ensure staff follows health and safety regulations
• Resolve employee and customer issues alike

Qualifications and Skills

• Proven experience as a General Manager or experience in a similar role
• Industry knowledge and retail experience
• Strong hospitality background
• Experience in planning and budgeting
• Knowledge of business process and functions
• Strong analytical ability
• Excellent communication skills
• Outstanding organizational and leadership skills
• Problem-solving aptitude
• Exceptional customer service skills

Benefits

• Medical, Dental, and Vision Insurance
• Employee discounts
• Personal and Sick Time