Retail General Manager

About the role

At Minnesota Cannabis Services, we’re not just building businesses — we’re building the people who make them great. Our team partners with leading operators across cultivation, manufacturing, distribution, and retail to deliver world-class expertise in legal, finance, analytics, marketing, HR, and technology. We’re looking for professionals who take pride in their work, move with purpose, and thrive in fast-changing environments. The kind of people who hold themselves to high standards, think creatively, and find satisfaction in solving hard problems. When you join our team, you’ll work alongside some of the most experienced leaders in the industry — professionals who share their knowledge freely and lead by example. You’ll be challenged, supported, and trusted to take ownership of meaningful work that shapes the future of one of the fastest-growing industries in America. At Minnesota Cannabis Services, we’re building more than businesses — we’re building leaders. Our General Managers are the cornerstone of our retail operations, leading high-performing teams that deliver best-in-class customer experiences across one of the fastest-growing industries in the country. As a General Manager, you’ll oversee all aspects of store performance — from daily operations, compliance, and financial reporting to team development and customer engagement. You’ll set the tone for excellence, drive growth through data-driven decision-making, and create a culture where people take pride in their work and deliver exceptional results every day.

Responsibilities

• Lead, mentor, and inspire a team of managers and associates to exceed operational and financial goals.
• Oversee scheduling, cash and inventory management, visual merchandising, and compliance.
• Champion a culture of accountability, communication, and continuous improvement.
• Develop and coach Assistant GMs, preparing them for future leadership roles.
• Collaborate with corporate and cross-functional teams to optimize efficiency and customer satisfaction.
• Ensure safety, consistency, and excellence in every facet of operations.

Requirements

You’re a decisive, people-first leader with proven retail or multi-unit management experience. You thrive in dynamic environments, solve problems before they arise, and know how to build teams that win. You bring structure, energy, and focus to everything you do — and you expect the same from those around you.

Qualifications

• 5+ years of experience in multi-functional retail management with direct supervisory experience
• Strong leadership and coaching abilities
• Excellent organizational, communication, and problem-solving skills
• Comfortable working with scheduling, inventory systems, and financial reporting
• A high level of integrity, personal motivation, adaptability, and sense of urgency
• Commitment to maintaining confidentiality and managing sensitive information
• Previous retail, sales and/or customer service experience is strongly preferred
• We do not require previous professional experience in the cannabis industry but would prefer the applicant be a consumer of the product.
• Ability to work flexible hours including evenings, weekends, and holidays
• This position requires the ability to perform essential job functions such as standing, walking, bending, climbing, and lifting up to 50 pounds regularly (up to 200 pounds with assistance), with or without reasonable accommodation
• Must commit to coming to work sober.
• Successfully pass a pre-employment criminal background check
• Minimum 21 years of age

Benefits

• Bonus incentives programs
• Employee discount
• Health, Dental and Vision insurance
• Employee Assistance Program (EAP)
• Employee Discount Program offering exclusive discounts from top national retailers
• Earned Sick & Safe Time (ESST) and Personal Time Off (PTO)
• Holiday Pay for anyone working New Years Day, 4/20, Memorial Day, Independence Day, Labor Day, Thanksgiving Day and Christmas Day

Pay

Pay range between $70,000-$80,000

Schedule

Ability to work flexible hours including evenings, weekends, and holidays.