Retail General Manager

About the role

The role of a General Manager at Minnesota Cannabis Services involves overseeing all aspects of store performance, from daily operations to financial reporting, and driving growth through data-driven decision-making. This position requires a strong leader with experience in multi-functional retail management.

Responsibilities

• Lead, mentor, and inspire a team of managers and associates to exceed operational and financial goals.
• Oversee scheduling, cash and inventory management, visual merchandising, and compliance.
• Champion a culture of accountability, communication, and continuous improvement.
• Develop and coach Assistant GMs, preparing them for future leadership roles.
• Collaborate with corporate and cross-functional teams to optimize efficiency and customer satisfaction.
• Ensure safety, consistency, and excellence in every facet of operations.

Qualifications

• 5+ years of experience in multi-functional retail management with direct supervisory experience.
• Strong leadership and coaching abilities.
• Excellent organizational, communication, and problem-solving skills.
• Comfortable working with scheduling, inventory systems, and financial reporting.
• A high level of integrity, personal motivation, adaptability, and sense of urgency.
• Commitment to maintaining confidentiality and managing sensitive information.
• Previous retail, sales and/or customer service experience is strongly preferred.
• Ability to work flexible hours including evenings, weekends, and holidays.
• This position requires the ability to perform essential job functions such as standing, walking, bending, climbing, and lifting up to 50 pounds regularly (up to 200 pounds with assistance).
• Must commit to coming to work sober. Successfully pass a pre-employment criminal background check.
• Minimum 21 years of age.

Pay and Benefits

Pay range between $70,000-$85,000. Bonus incentives programs. Employee discount includes 50% off smokable cannabis products. Health, Dental and Vision insurance. Employee Assistance Program (EAP). Employee Discount Program offering exclusive discounts from top national retailers. Paid Sick Leave (PSL) and Personal Time Off (PTO). Holiday Pay for anyone working New Years Day, 4/20, Memorial Day, Independence Day, Labor Day, Thanksgiving Day and Christmas Day.