Retail Full Time Store Supervisor (Owasso)

About the role

The Retail Store Supervisor role at Office Depot is a full-time position focusing on providing comprehensive solutions across Technology, Services, Furniture, and Print offerings. This role involves building and maintaining customer relationships, becoming a trusted advisor, and driving sales through Office Depot’s proven sales principles.

Primary Responsibilities

• Foster a culture that builds trust, brand loyalty, and exceptional client service delivery.
• Utilize and understand the selling program to promote the sale of the best solution as well as additional product and/or services solutions.
• Maintain awareness of planned advertisements and promotions.
• Provide exceptional customer service by educating customers about Office Depot products and services.
• Evaluate the customer’s needs to determine the total solution.
• Lead and develop a team of store associates, including Print Services associates.
• Facilitate training sessions on the business model and the holistic service offering for clients/customers.
• Observe, coach, and provide feedback to enhance associate proficiency and build a culture of trust and brand loyalty.
• Provide feedback to the General Manager regarding store associates' performance, certification(s), and competencies.
• Support operational efficiency by processing merchandise accurately and efficiently, adhering to established procedures, deadlines, and visual merchandising standards.
• Identify areas for process improvement and implement plans to reduce waste and inefficiencies.
• Contribute to increasing sales and profitability through conversion, Average Order Value (AOV), and customer satisfaction improvement initiatives.
• Perform External Key Carrier responsibilities, including opening and closing responsibilities, ensuring regular loss prevention compliance, and assisting the General Manager in providing guidance and effective coaching to associates for improved performance.

Qualifications

• High School diploma or equivalent education preferred.
• Minimum 1-3 years of experience in related fields such as Retail, sales, customer facing, and/or supervisory experience preferred.
• Knowledgeable in the Technology and Print area.
• Strong selling skills.
• Strong interpersonal and communication skills.
• Adaptable to a changing environment.
• Ability to coach and train others in a professional environment.
• Excellent verbal and written communication skills.
• Ability to process information/merchandise through POS register system.
• Possess ability to use technology and print equipment applicable to role, and to access information necessary to complete daily responsibilities.

Benefits

The company offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunity to move and grow within the organization. The pay range for this role is $12.27/hour to $15.74/hour, with state and local minimum wages applied. The company also provides an incentive program, paid in accordance with the Incentive Plan terms and conditions. Applicants who are interested in this position can apply by clicking the Apply Now button.

Work Schedule

The Retail Store Supervisor role requires a flexible schedule that aligns with business needs, including the ability to work evenings, weekends, and occasional holidays.

Equal Employment Opportunity

The company is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, sexual orientation or any other characteristic protected by law. We will consider for employment qualified applicants with arrest and conviction records.