Retail Full-Time Sales Lead, Fabletics (Southlake Town Square - Southlake, TX)

Job Description
TechStyle Fashion Group - Fabletics is currently looking for a Full-Time Sales Lead for our new Fabletics Retail Store at Southlake Town Square in Southlake, TX.

About the Role

As the Sales Lead, you would be responsible for providing a best in class retail store customer experience and support in sales and operations. Using cutting-edge technology, you will enable our Customers to shop seamlessly between our website and retail stores. You will work alongside the Store Manager, store supervisors, and a team of highly personable associates to help our Customers Live their Passion.

Responsibilities

• Embody our culture and values and provide insight to our Customers on how to Live their passion.
• Actively engage our Customers in new and meaningful ways by providing knowledge on the fabrics, features, fit, and function of our product.
• Drive Customer engagement inside and outside of the store environment ranging from store events & promotions to community projects.
• Provide training and immediate feedback around our Customer Experience Playbook & other performance expectations (Customer Engagement, Omnicart, Member Chat, etc.).
• Work in coordination with the Store Manager to inspire associates to meet/exceed individual & team performance goals.
• Communicate inventory and training needs to Store Manager to increase overall Customer experience.
• Maintain store-merchandising guidelines that make the store easy to shop and add value to the Customer’s purchase journey.
• Actively participate to provide and nourish feedback to Store Manager to continuously improve the business.
• Strive for excellence meeting and exceeding Store objectives as it relates to Performance, Productivity, Efficiency, and Quality standards.
• Serve as a resource for general product knowledge to all customers and team members.
• Maintain personal sales and achieve sales goals.
• Maintain all safety and security standards and identify, communicate potential issues.
• Unpack boxes for inventory as required. Boxes can weigh 10-30 lbs.

Required Skills

• 1-year minimum of work experience within a retail environment.
• Prior retail management experience, a plus.
• Knowledge & familiarity of active lifestyle choices such as Yoga, Cycling/Spin, Pilates, Weight Training, Running, Nutrition and other healthy activities.
• Ability to socially interact with Customers, Employees and Business Partners inside and outside of the store environment.
• Ability to work with large teams.
• Great interpersonal skills, a positive attitude, and the ability to thrive in a fast-paced environment.
• Have a high degree of comfort dealing with ambiguity, including the ability to take initiative when an opportunity provides itself.
• Familiar with retail inventory and POS systems.
• Self-motivated, a good communicator with an innate ability to bring the best out in others.
• The ability to multi-task, set priorities and work well under pressure.
• Flexibility in work hours, open to work evenings, weekends, and national holidays.
• Applicants must be 18 years of age or older.