Retail Front End Supervisor - Full-Time

About the role

Join Burlington as a Full‑Time Customer Service Supervisor or Full‑Time Selling Floor Supervisor. As a Retail Front End Supervisor you will be an integral part of the store leadership team, working closely with Store Management in Merchandising, Customer Service, Operations, and Human Resources. This leadership position serves as a stepping‑stone to a management role within our expanding organization.

Key Responsibilities

• Supervise all store functions and associates while acting as Manager on Duty.
• Maximize sales results through training, developing, and coaching of direct reports.
• Promote safety for customers and associates by adhering to company guidelines.
• Cultivate a diverse culture based on teamwork and collaboration.
• Solve issues and supervise front‑end operations to ensure exceptional, friendly, and professional customer service at all times.
• Reinforce Asset Protection strategies to eliminate shortage.
• Assist in recruiting, interviewing, and onboarding new associates.
• Participate in weekly workload planning meetings.
• Drive Community Relations participation through company programs and partnerships.
• Coordinate meal and break periods and monitor schedule adherence.

Requirements

• At least 1 year of supervisory experience within an off‑price, big‑box, or specialty environment.
• Strong interpersonal skills with a positive and engaging attitude.
• Ability to work a full‑time schedule, including nights, weekends, and holidays as required.
• Ability to move/handle/lift store merchandise weighing 40 lb. or more, and to stand and walk for extended periods.

Benefits

• Growth opportunities
• Competitive pay
• Flexible hours
• 15‑30 % associate discount
• Medical, dental, and vision coverage
• Life and disability insurance
• Employee Assistance Program
• Paid time off (up to 12 days annually for full‑time associates)
• Paid holidays (up to 8 days annually)
• 401(k) retirement plan

Pay

Base pay ranges from $16.00 to $18.00 per hour.

Schedule

Full‑time schedule required, including nights, weekends, and holidays.