Retail Front Desk - Stehekin

17.75 USD Hourly

About the role

The Retail Sales Associate assists customers in making purchases, merchandises and displays products, processes payments, and maintains a high level of customer service.

Responsibilities

• Greet customers, answer questions, and provide information on products, promotions, and policies.
• Describe merchandise and explain its use, operation, and care to customers.
• Recommend, select, and help locate merchandise based on customer needs and desires.
• Compute sales prices, total purchases, and process cash or credit payments.
• Issue receipts, refunds, credit, or change accurately.
• Maintain cash register and ensure contents are secure.
• Keep the cash station area clean, orderly, and well-stocked with supplies and products.
• Maintain overall neatness and cleanliness of the retail operation.
• Turn in cash drawer and complete sales reconciliation at the end of shifts.
• Assist with special events.
• Maintain awareness of safety issues and report them immediately to management.

Requirements

• Partial High School education; High School Diploma or G.E.D. preferred.
• Basic math skills.
• Interest and knowledge in Washington, DC's landmarks, monuments, and memorials preferred.
• Excellent sanitation habits and professional appearance.
• Ability to communicate and attend to guests with the highest standard of service.
• Ability to pass cash handling training.
• Problem sensitivity and the ability to recognize and communicate issues to management.

Physical and mental demands

• Moving about on foot frequently to accomplish tasks, including movements within the unit.
• Bending, lifting, carrying, reaching, or extending arms and hands above shoulder height frequently in a constantly changing environment.
• Lifting, carrying, and pushing up to 10 lbs. regularly, 10-15 lbs. frequently, and up to 25 lbs. occasionally.
• Withstanding temperature extremes in indoor and outdoor environments.
• Reading and writing work-related documents in English.
• Clear speech recognition and clarity to understand and communicate with customers and coworkers in English.
• Constant verbal communication in a sometimes fast-paced environment.
• Physical attendance in the unit to perform duties.
• Ability to stand for the entire workday.

Equipment used

• Cash register/computer used in the unit.