Retail Fragrances Sales Support Associate - PUIG, Kings Plaza - Full Time

Full-time colleagues are typically scheduled to work 30 or more hours per week, while part-time colleagues are typically scheduled 12-24 hours per week. Hours depend on business needs and colleague availability.

Benefits

Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits:

• Comprehensive health and wellness coverage
• 401(k) match
• Paid time off and eight paid holidays
• Continuous learning and leadership development
• Colleague Resource Groups and volunteer opportunities
• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal/financial advice

Responsibilities

• Provide exceptional customer service in all aspects of total store and satisfy the needs of our digital and physical customers by making appropriate partnerships when necessary
• Explain and demonstrate use of fragrances through actual application or card application
• Partner with Fragrance Counter Manager or CSX Mgr on inventory and other inaccuracies
• Attend product training classes and seminars
• Ensure proper presentation, organization, storing, and replenishment of stock
• Participate in pre-selling and sales driving events to maximize sales
• Ensure timely processing of new receipts, damages, testers, and return to vendors (RTVs)
• Ensure work area is free from hazards and work in a safe manner
• Adhere to Asset Protection and inventory control and compliance procedures
• Be in compliance with all hygiene standards
• Follow shortage programs and procedures
• Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities
• Dependable attendance and punctuality

Requirements

• High School Diploma or equivalent required
• 1-2 years related experience
• Strong interpersonal skills with proven ability to communicate and share information with diverse groups of customers and peers
• Resourceful and able to adapt quickly to changing priorities
• Works well independently as well as part of a team
• Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays

Essential Physical Requirements

• Lifting, constant moving, standing, and reaching with arms and hands
• Standing for at least two consecutive hours
• Lifting at least 50 lbs.
• Stooping, kneeling, crouching, and climbing ladders
• Reaching, including above eye level
• Color vision
• Frequent use of computers and other technology, including handheld equipment, cash register, and ability to process register transactions

About Us

This is a great time to join Macy’s! Whether you’re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people’s lives.