Retail Fragrances Sales Support Associate - L'Oreal, Rosedale Center - Part Time

The Fragrance RSS Colleague at Macy’s is responsible for providing professional services to customers by selling and demonstrating fragrances and related items, as well as contributing to the success of the department. The colleague is also responsible for fulfilling orders and performing other duties as necessary.

About the Role

Macy’s is more than just a store; it’s a story. Founded over 160 years ago, Macy’s has been a part of countless memorable moments and milestones for customers and colleagues alike. As a Full-time colleague, you will typically work 30 or more hours per week, while part-time colleagues work 12-24 hours per week. Hours are dependent on business needs and colleague availability.

Responsibilities

• Provide exceptional customer service in all aspects of total store and have the ability to satisfy the needs of both digital and physical customers by making appropriate partnerships when necessary.
• Explain and demonstrate use of fragrances through actual application or card application.
• Partner with the Fragrance Counter Manager or CSX Mgr to manage inventory and ensure accuracy.
• Attend product training classes and seminars to stay updated on new products and trends.
• Ensure proper presentation, organization, storing, and replenishment of stock.
• Participate in pre-selling and sales-driving events to maximize sales.
• Ensure timely processing of new receipts, damages, testers, and return to vendors (RTVs).
• Ensure work area is free from hazards and work in a safe manner.
• Adhere to Asset Protection and inventory control and compliance procedures.
• Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities.

Qualifications

• A High School Diploma or equivalent required.
• 1-2 years related experience.
• Strong interpersonal skills with proven ability to communicate and share information with diverse groups of customers and peers.
• Resourceful and able to adapt quickly to changing priorities.
• Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays.

Essential Physical Requirements

• Lifting, constant moving, standing, and reaching with arms and hands.
• Standing for at least two consecutive hours, lifting at least 50lbs., stooping, kneeling, crouching, and climbing ladders.
• Reaching, including above eye level, crouching, kneeling, stooping, and color vision.
• Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register, and ability to process register transactions.

What We Can Offer You

• Join a team where work is as rewarding as it is fun!
• Competitive pay and benefits, including comprehensive health and wellness coverage, a 401(k) match, and access to employee assistance programs.
• Prioritize your well-being with paid time off and eight paid holidays.
• Grow your career with continuous learning and leadership development.
• Build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.
• Access to additional benefits, including merchandise discounts, performance-based incentives, and annual merit reviews.

What You Will Do

As a Fragrance RSS Colleague, you will provide exceptional customer service, fulfill orders, and participate in various events to drive sales and enhance the customer experience.

Who You Are

• High School Diploma or equivalent required.
• 1-2 years related experience.
• Strong interpersonal skills with proven ability to communicate and share information with diverse groups of customers and peers.
• Resourceful and able to adapt quickly to changing priorities.
• Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays.

About Us

This is a great time to join Macy’s! Whether you’re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people’s lives. Join us and help write the next chapter in our story - Apply Today!