Retail Food Services Supervisor - Mountain Dicks

About the role

We’re a team of good-natured folks at the heart and soul of a growing resort community. Our co-workers are our friends, so we happily go the extra mile for each other and our guests. We’re rewarded fairly for our collective efforts and encouraged to pursue individual goals. We’re a family, one that gets to choose its members.

We strive for an authentic, community-driven resort that derives its vitality from the on-mountain experience, respect for its history, and its employees whose energy and spirit are its foundation. We take the notion of turning jobs into careers very seriously. Working full-time in the snowsports resort business can be the holy grail for some. We want those folks here and we’ll work with you to get you where you want to be.

Responsibilities

• Directly responsible for all cafeteria, snack bar, pizzeria, coffee shop, and deli functions including food purchasing, preparation, and maintenance of quality standards; sanitation and cleanliness; training of employees in methods of cooking, preparation, presentation, portion and cost control, and sanitation and cleanliness.
• Required to attend Liquor Control Board Seminar.
• Organizes, directs, and evaluates the work of others.
• Responsible for the use of leftover food to minimize waste.
• Conducts daily quality checks of food items before service.
• Inspects kitchen and dining area to ensure sanitary standards.
• Assigns and coordinates work of employees.
• Maintains effective communication with customers and staff.
• Controls product turnover/waste.
• Responsible for the opening and closing of each facility.
• Oversees the quality of all hot food items and daily specials.
• Responsible for monthly inventory.
• Prepares daily orders of product.
• Able to fill in for any position in the outlet when busy or if an employee misses work.
• Knowledge of quantity food preparation to minimize waste.
• Other duties as assigned by supervisor, which could be directly related or unrelated to the original position.

Supervisory Responsibilities

• Directly supervises 10-12 employees.
• Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Requirements

• One-year certificate from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to write routine reports and correspondence.
• Ability to speak effectively before groups of customers or employees of the organization.
• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
• Ability to apply concepts of basic algebra and geometry.
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
• Ability to deal with problems involving several concrete variables in standardized situations.
• Knowledge of order processing systems and spreadsheet software.
• Must be Vermont Department of Liquor Control and ServSafe certified. Opportunity to attend the seminar will be provided in some cases.
• Must be at least 18 years of age.

Physical Demands

• While performing the duties of this job, the employee is regularly required to stand; walk; talk or hear; and taste or smell.
• The employee is frequently required to sit; use hands to finger, handle, or feel; reach with hands and arms; and stoop, kneel, crouch, or crawl.
• The employee must frequently lift and/or move up to 50 pounds.
• Specific vision abilities required by this job include close vision, distance vision, peripheral vision, and depth perception.

Work Environment

• The work environment includes steep stairways, multi-level buildings, and outdoor work areas, subject to very cold, sometimes wet or very sunny work sites.
• Some facilities are semi-remote and can only be reached by traveling via chair lift(s), skis, or snowboards.
• Walking surfaces are frequently frozen, sloped, and slippery. Proper footwear is a must, indoors and out.
• Work days and hours vary, with an emphasis on weekends and holidays.
• The employee is occasionally exposed to outside weather conditions.
• The noise level in the work environment is usually loud.

Benefits

• Wages starting at $22.00-$25.00 per hour, based on experience.
• Paid sick time.
• Paid maternity & parental leave.
• Medical, dental, vision, life & disability insurances.
• 401k program with employer match after 9 months of employment.
• Free or deeply discounted season passes for you and your dependents.
• Employee recognition programs (including daily, monthly, yearly, and seniority programs).
• Seasonal employee parties.
• Regular free employee breakfasts/lunches, family events, and parties.

For a full listing of employee perks both on and off-property, visit the resort’s website.