RETAIL FOOD SERVICE MANAGER

Salary: $80,000 - $90,000 / year based on experience

About the company

Morrison Healthcare, a Compass Healthcare company, is a leader in healthcare food and nutrition services, serving more than 1,000 hospitals and healthcare systems across the country. With more than 31,000 associates nationwide, Morrison uses the Power of Food to create personalized dining experiences for patients and in their cafés to advance the healing and healthful missions of its clients. Morrison has been serving some of the nation’s largest health systems for more than 70 years and leverages culinary, nutritional, and operational expertise to provide consistency and transform the healthcare experience.

Since 2012, Morrison has been recognized as one of Modern Healthcare’s Best Places to Work and Training Magazine has named it a Top 125/APEX Award Training Organization. Morrison has more than 1,600 registered dietitians, 1,200 executive chefs, and serves more than 600 million meals annually.

About the role

As Retail Manager, you will be responsible for the successful retail/cafeteria operation of Food & Nutrition Services under the direction of the Director of Dining Services.

Responsibilities

• Plans and supervises special functions, maintains cash controls, payroll records, and oversees the hiring and training of hourly team members
• Ensures customer satisfaction and good public relations through the safe and efficient use of resources
• Directs staff to provide scheduled retail services in accordance with corporate policies and presentation standards
• Trains staff in customer service, proper portioning, cashier skills, and safety/sanitation
• Completes all daily, weekly, or monthly reports as outlined in corporate policies and procedures on a timely basis, meeting all prescribed deadlines
• Communicates effectively with all team members, patients, and families
• Implements and maintains cash handling standards as outlined in the Corporate Policies and Procedures Manual to eliminate theft of services or company funds

Qualifications

• B.S. Degree in Food Services Technology/Management or related field; or A.A. Degree plus three years of directly related experience preferred
• Minimum of one to three years of retail operational foodservice management experience preferred, depending upon formal degree or training
• Good knowledge of food and catering trends with a focus on quality, production, sanitation, food cost controls, marketing, and presentation
• P&L accountability and contract-managed service experience is desirable
• Experience with cash retail operations
• Retail marketing experience is highly desirable
• Supervisory, leadership, management, and coaching skills
• Good communication skills, both written and verbal
• Ability to communicate on various levels, including management, customer, and associate levels
• Knowledge of financial, budgetary, accounting, and computational practices
• Proficient computer skills, including various computer programs, Microsoft Office, email, and the Internet

Benefits

• Medical, dental, and vision insurance
• Life insurance / AD&D
• Disability insurance
• Retirement plan (401K)
• Flexible paid time off
• Paid parental leave
• Holiday time off (varies by site/state)
• Personal leave
• Associate shopping program
• Health and wellness programs
• Discount marketplace
• Identity theft protection
• Pet insurance
• Commuter benefits
• Employee assistance program
• Flexible spending accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.