Retail Food Service Manager

Job Responsibilities

• Manage Front of House (Cafeteria, Quick Service) dining operations
• Develop and implement retail services plan to improve service, quality and profitability of service areas
• Maintain effective working relationships with other departments to provide a unified retail experience for customers
• Manages marketing, merchandising and cash handling procedures
• Ensures that requirements for appropriate sanitation and safety levels in respective areas are met
• Maintains effective client and customer rapport for mutually beneficial business relationships
• Drives customer service and tracks and responds to survey results
• Directly supervises two or more employees with responsibility for hiring, discipline, performance reviews and initiating pay increases
• Aids in location forecast and accounting; tracks sales trends and drives sales
• Implements specials and LTOs and coordinates pop up restaurants, Fooda, etc.
• Manages catering including utilizing catertrax, coordinating with client, menu planning, staffing and set up

Qualifications

• Bachelor's degree or equivalent experience in Food Service Management
• Retail or Restaurant Food Service Management experience preferred
• Experience with marketing, merchandising and cash handling required
• Strong customer service and computer skills are essential in this role

Skills

Skills not specified in the job description.

Benefits

Benefits not specified in the job description.

Pay

Pay not specified in the job description.

Schedule

Schedule not specified in the job description.

About the Role

The Retail Food Service Manager oversees retail dining operations at Thomas Jefferson University Hospital in Philadelphia, PA. This is a management position responsible for developing and executing dining solutions to meet customer needs and tastes.

Requirements

Requirements not specified in the job description.

Skills

Skills not specified in the job description.

Benefits

Benefits not specified in the job description.

Pay

Pay not specified in the job description.

Schedule

Schedule not specified in the job description.

About Aramark

About Aramark: Our Mission, Diversity & Inclusion, Equal Opportunity, and EEO Compliance.