Retail Floor Lead
Job Description
The role of Retail Store Floor Lead at Vuori is to lead the retail sales team by example, forging connections with customers while communicating Vuori’s brand values through insightful product knowledge and a happy, optimistic outlook. Also, encouraging the team on how to maintain Vuori’s standards in retail sales and customer experiences.
The Floor Lead is a key part of the store leadership team and as such supervises the retail floor and takes initiative, delegates work and is a “go to” person. Under the direction of the Store Manager, the floor lead position assists in any leadership duties that arise, thereby working directly with both the Store Manager and Assistant Store Manager.
Qualifications
- Available morning and/or evening, work 8 hour shifts, 5 days/week, available at least 1 weekend day.
- Must be a leader in punctuality and attendance, adhering to scheduled shifts.
- Able to develop relationships with customers and colleagues.
- A customer service expert, creates experiences and develops relationships with customers, embraces the social aspect of sales and the ability to positively and proactively handle customer concerns.
- Able to prioritize multiple tasks in a fast-paced environment.
- Able to quickly learn new procedures and processes.
- Strong organizational skills and follow through skills.
- Excellent communication and interpersonal skills.
- High level of ownership, accountability and initiative.
- Eager to develop new skills and responsive to feedback.
Additional Information
Pay Range: $18.00 - $20.00 per hour plus team pulled commissions
Benefits: Health Insurance
Paid Time Off
Employee Discount
401(k)
All your information will be kept confidential according to EEO guidelines.