Retail Fitting Room Specialist-Part Time

Responsibilities

• Affirms customers receive world-class customer service and attention in fitting rooms.
• Answers incoming calls in a friendly, professional, and pleasant manner.
• Assists customers and transfers calls to appropriate associates or areas for further assistance.
• Performs general office duties such as mail service, sorting, and delivering mail.
• Makes signs for all shops and creates daily pocket schedules.
• Assists in various projects for leadership teams.
• Develops product knowledge and collaborates with sales associates to achieve daily selling goals.
• Monitors merchandise amounts in fitting rooms and prepares it for return to the selling floor.
• Answers questions about merchandise locations, prices, and uses.
• Contributes to a positive work environment fostering pride in being part of a winning team.
• Demonstrates strong organizational, attention to detail, multitasking, and problem-solving skills.
• Behaves professionally in appearance and attitude, contributing to a positive team atmosphere and treating others with respect and consideration.
• Follows Scheels' policies and procedures.
• Communicates effectively both verbally and in writing.
• Promotes the Scheels Visa Rewards card and explains its benefits.

Requirements

• Genuinely and consistently treats co-workers, customers, and business partners as the most important person through eye contact, a smile, and a genuine "Thank you."
• Cultivates a deep desire to become an expert in their role with the ability to apply knowledge and experience with great impact.
• Show respect and appreciation for others and Scheels.
• Arrives to work and meetings 10 minutes early.
• Adapts to a changing work environment and applies concepts of basic math, grammar, punctuation, and spelling.
• Meets Scheels' dress and grooming expectations in support of a professional, clean, and welcoming environment for customers, co-workers, and business partners.
• Exhibits teach-ability, consistent eagerness to listen, learn, apply knowledge, and accept critical feedback.
• Follows all safety procedures and performs job duties in a way that minimizes the risk of injury.

Physical Requirements/Lifting Requirements

• Sit, stand, bend at the waist, climb, stoop, kneel, crouch, reach, walk, push/pull, lift up to 50 pounds occasionally, 30 pounds frequently, and up to 10 pounds constantly.
• Perform medium work with potential for lifting up to 50 pounds occasionally, 30 pounds frequently, and up to 10 pounds constantly.

Education & Experience

The ideal candidate will have a minimum of a high school diploma, or general education degree (GED); 1-3 months of related experience or training; or equivalent combination of education and experience.

Equal Employment Opportunity

Scheels is an equal employment opportunity employer providing equal employment opportunities to individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Scheels will provide reasonable accommodations for qualified individuals when appropriate.