Retail Fashion Sales Associate and Stylist

Reports to: Store Manager and Assistant Store Manager

About Us

At client, we are passionate about providing customers with the latest fashion trends, premium customer service, and an unforgettable shopping experience. We believe in empowering our team to create a positive environment where fashion meets lifestyle. Join us and be a part of an exciting, trendsetting brand!

Position Overview

We are seeking an enthusiastic and customer-focused Retail Fashion Sales Associate and Stylist to join our dynamic team. The ideal candidate will have a keen interest in fashion, excellent communication skills, and a passion for delivering top-notch customer service. As a Sales Associate and Stylist, you will play a crucial role in creating an inviting and personalized shopping experience for our customers while helping drive sales and supporting the overall store operations.

Responsibilities

• Provide exceptional service to customers, offering personalized styling advice and product recommendations based on their needs, preferences, and current trends.
• Stay up-to-date with new collections, promotions, and fashion trends to assist customers in making informed purchase decisions.
• Actively engage in sales activities and contribute to meeting or exceeding store sales goals. Upsell and cross-sell products to enhance the customer experience.
• Maintain a visually appealing store environment by ensuring that merchandise is properly displayed, organized, and well-stocked.
• Accurately process customer transactions, including cash, credit, and gift card payments, while ensuring a smooth checkout experience.
• Assist with receiving and processing shipments, restocking items, and ensuring inventory accuracy.
• Work closely with team members to achieve store goals and maintain a positive, supportive team environment with open communication.
• Listen to customer concerns, provide resolutions, and escalate issues when necessary to ensure customer satisfaction, and provide basic problem-solving skills.

Qualifications

• Previous retail or customer service experience in a fashion or apparel environment preferred but not required.
• A genuine interest in fashion and a strong understanding of current trends.
• Excellent verbal communication skills with the ability to connect with customers and colleagues.
• Motivated by achieving sales goals, with a track record of meeting or exceeding targets.
• Ability to work effectively in a team environment while supporting and motivating others.
• Must be able to work flexible hours, including evenings, weekends, and holidays.
• Strong organizational skills and ability to maintain a neat, clean, and organized store environment.