Retail Events Coordinator- Birthday Parties/Events

Event Coordination

• Coordinate multiple events including children’s birthday parties and other craft classes or events.
• Create and implement party add-ons such as goody bags, balloons, etc. to company standards.
• Facilitate and instruct party participants in the completion of craft projects.
• Perform face painting and other activities.
• Communicate events with clients and store team members.
• Adjust plans and events based on client’s feedback and needs.
• Create backup or emergency plans to be executed as needed.
• Ensure client satisfaction for scheduled events.

Customer Service

• Help customers shop, locate products, and provide them with solutions.
• Provide fast and friendly checkout experience.
• Educate customers on Rewards program and Private Label Credit Cards and complete enrollments.
• Engage customers on benefits of Rewards program and Private Label Credit Cards.
• Complete administrative tasks such as answering emails, making phone calls, and completing paperwork as needed.
• Support Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS).
• Participate in the truck un-load, stocking and planogram (POGs) processes.
• Complete merchandise recovery and maintenance.
• Support Store in Stock Optimization (SISO) and AD set duties as assigned.
• Participate in daily store cleanliness activities including (but not limited to) sweeping, vacuuming, dusting, and maintaining cleanliness of restrooms.

Physical Requirements

• Ability to remain standing for long periods of time.
• Ability to move throughout the store.
• Regular bending, lifting, carrying, reaching, and stretching.
• Lifting heavy boxes and accessing high shelves by ladder or similar equipment.