Retail Employee (New York)

Overview

The Retail Employee / Project Specialist is responsible for performing a range of duties that ensures our customers have an amazing experience whether shopping in our store or picking up an order.

Established in 1978, The Container Store has grown to be the leading specialty retailer of storage and organization products in the United States and the only national retailer solely devoted to the category. We provide creative, multifunctional, customizable storage and organization solutions that help our customers save time, save space and improve the quality of their lives. We foster a culture built around our Foundation Principles, which define how we approach our relationships with our employees, vendors, customers and communities and influence every aspect of our business.

Responsibilities

• Welcomes and greets all customers either as Host in the front entrance or throughout the store
• Connects with customers throughout the store suggesting solutions to their organizational challenges
• Designs and sells custom closets and other storage and organization solutions
• Serves as a register person with strong focus on providing a great customer experience during checkout
• Introduces and enrolls customers in our rewards program
• Works merchandise processing during early morning or evenings (based on the schedule)
• Maintains the sales floor – keeping shelves full and presented according to brand standards
• Supports carryout to customers’ cars whether through curbside or in the parking lot/garages
• Assists with cleaning routines around the store – including dusting, restrooms and vacuuming
• Processes customers’ orders for curbside pick‑up and/or delivery
• Organizes the stockroom, ensuring it is well‑maintained to support selling efforts of the store
• Adheres to time expectations, performing tasks with accuracy, timeliness, pace and attention to detail
• Actively engages with customers to solve their organizational challenges

Pay

Starting at $17.00 an hour, up to $17.50 an hour.

Benefits

• Rewarding pay to recognize the value you bring to the team
• Competitive health, dental, and vision plans
• 401(k) retirement savings plan with optional investment guidance and assistance through Fidelity
• Unique “1equals3” website for easy access to benefits information and company updates
• Competitive sick pay and PTO plan
• Full‑time associate benefits: basic life insurance, disability insurance options, accident insurance, critical illness insurance, hospital indemnity insurance, and flexible spending accounts (FSAs)
• Family‑focused support: parental leave policies, adoption and surrogacy assistance, and fertility & maternity support program
• Work‑life balance boosters: paid holidays, gym membership discounts, and qualified transportation benefits
• Generous employee discount on merchandise, custom spaces, services, gift cards, and pet insurance
• Recognition programs: service awards, retirement gifts, celebration of core principles, and daily contribution acknowledgments
• Employee Resource and Affinity Groups participation and community‑giving initiatives

Qualifications

• High school diploma preferred
• Retail sales experience a plus
• Strong computer skills
• Enjoys engaging with people and connecting with customers
• Understands retail is an ever‑changing industry and requires flexibility in scheduling
• Must be at least 18 years of age