Retail Employee

The Retail Employee / Project Specialist role offers 1-2 early morning shifts per week, including availability on Thursday mornings at 5 A.M. for truck unloading and merchandising. (Truck delivery day may eventually change to Mondays)

About Us

Established in 1978, The Container Store has grown to be the leading specialty retailer of storage and organization products in the United States and the only national retailer solely devoted to the category. We provide creative, multifunctional, customizable storage and organization solutions that help our customers save time, save space, and improve the quality of their lives. We foster a culture built around our Foundation Principles, which define how we approach our relationships with our employees, vendors, customers, and communities and influence every aspect of our business.

Responsibilities

• Works merchandise processing during early morning or evenings (based on the schedule), unloading trucks, lifting boxes, merchandising products, climbing ladders, and working at a safe but fast pace
• Welcomes and greets all customers either as Host in the front entrance or throughout the store
• Connects with customers throughout the store, suggesting solutions to their organizational challenges
• Designs and sells custom closets and other storage and organization solutions
• Serves as a cashier with a strong focus on providing a great customer experience during checkout
• Introduces and enrolls customers in our rewards program
• Maintains the sales floor—keeping shelves full and presented according to brand standards
• Supports carryout to customers’ cars, whether through curbside or in the parking lot/garages
• Assists with cleaning routines around the store—including dusting, restrooms, and vacuuming
• Processes customers’ orders for curbside pickup and/or delivery
• Organizes the stockroom, ensuring it is well-maintained to support selling efforts
• Adheres to time expectations established for the role, performing tasks with accuracy and timeliness while exhibiting pace and attention to detail
• Actively engages with customers to solve their organizational challenges

Qualifications

• High school diploma preferred
• Retail sales experience a plus
• Strong computer skills
• Enjoys engaging with people and connecting with customers
• Understands retail is an ever-changing industry and requires flexibility in scheduling
• Must be at least 18 years of age

Benefits

• Competitive pay
• Comprehensive health, dental, and vision plans
• 401(k) retirement savings plan with optional investment guidance through Fidelity
• Competitive sick pay and PTO plan
• For full-time associates:
  • Basic life insurance, disability insurance options, accident insurance, critical illness insurance, hospital indemnity insurance, and flexible spending accounts (FSAs)
  • Parental leave policies, adoption and surrogacy assistance, and fertility & maternity support program
  • Paid holidays, gym membership discounts, and qualified transportation benefits program
• Employee discounts on products, custom spaces, services, gift cards, and pet insurance
• Service awards, retirement gifts, and recognition for core principle exemplars and exceptional daily contributions
• Employee Resource and Affinity Groups for diversity, community engagement, and cultural celebration

Physical Requirements

• Lifting boxes and climbing ladders
• Working at a safe but fast pace