Retail Employee

About Us

Established in 1978, The Container Store has grown to be the leading specialty retailer of storage and organization products in the United States and the only national retailer solely devoted to the category. We provide creative, multifunctional, customizable storage and organization solutions that help our customers save time, save space and improve the quality of their lives. We foster a culture built around our Foundation Principles, which define how we approach our relationships with our employees, vendors, customers and communities and influence every aspect of our business.

Responsibilities

• Welcomes and greets all customers either as Host in the front entrance or throughout the store
• Connects with our customers throughout the store suggesting solutions to their organizational challenges
• Designs and sells custom closets and other storage and organization solutions
• Serves as a register person with strong focus on providing a great customer experience during check out
• Introduces and enrolls customers in our rewards program
• Works merchandise processing during early morning or evenings (based on the schedule)
• Maintains the Sales Floor – keeping shelves full and presented according to our brand standards
• Supports carryout to our customers cars whether through curbside or in the parking lot/garages
• Assists with cleaning routines around the store – including dusting, restrooms and vacuuming
• Processes customers’ orders for curbside pick-up and/or delivery
• Organizes the stockroom, ensuring it is well-maintained to support selling efforts of the store
• Adheres to the time expectations established for the role, performing tasks with accuracy and timeliness, while exhibiting pace and attention to detail
• Actively engages with customers to solve their organizational challenges

Requirements

• High school diploma preferred
• Retail sales experience a plus
• Strong computer skills
• Enjoys engaging with people and connecting with customers
• Understands retail is an ever-changing industry and requires flexibility in scheduling
• Must be at least 18 years of age

The Container Store promotes a smoke-free, drug-free environment.

Benefits

We believe in taking care of our team. Here’s what you can expect:

• Rewarding pay to recognize the value you bring to the team
• Competitive health, dental, and vision plans to keep you and your loved ones well
• 401(k) retirement savings plan with optional investment guidance and assistance offered through Fidelity
• Unique "1equals3" website for easy access to your benefits information and company updates
• Competitive sick pay and PTO plan to ensure you can take time off to recharge

For our full-time associates, we offer even more peace-of-mind benefits:

• Basic life insurance, disability insurance options, accident insurance, critical illness insurance, hospital indemnity insurance and flexible spending accounts (FSAs)
• Family-focused support: parental leave policies, adoption and surrogacy assistance, and fertility & maternity support program
• Work-life balance boosters: paid holidays, gym membership discounts, and a qualified transportation benefits program
• Discounts on our products, including merchandise, custom spaces, and services, gift cards, and pet insurance
• Recognition through service awards, retirement gifts, and celebrating those who exemplify our core principles
• Employee Resource and Affinity Groups to connect, support one another, and celebrate cultural heritages